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September 2023 by John O'Grady
I had an excellent experience renting a truck from Superior Storage. Great service, easy process, friendly staff. Can't ask for much than fast and easy when dealing with a move. I highly recommend this business.
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August 2023 by abbey rust
I have rented twice from Gerry because he makes the process quick, smooth and convenient! Multiple spaces to choose from, easy cancellation policy, and very convenient location!
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August 2023 by Cindi Krueger
I am downsizing and was researching Storage facilities in the Madison and beyond areas. I visited approximately 20 different storage businesses, and considered price, cleanliness and maintenance, accessibility, secure facilities for belongings and availability. Superior Storage exceeded all of my expectations in these areas. But what especially, stood out to me; much more than all of the above, was the interaction with Gerry. Gerry, by far, surpassed other storage venues responses, by leaps and bounds. Gerry, showed me the actual units and locations, so I could view them. He listened carefully and asked questions to ascertain my needs, to find me the very best fit for the term, I was looking for. I am so grateful and appreciative of Gerry's help, and all that he did to go above and beyond, to ensure I was given the best options for my storage needs. I appreciate the honesty, being given all the information and choices, I needed, to ensure everything worked well. Thank you, Gerry! And, thank you also, for the way and manner you choose to do business. Thank you, I appreciate it all very much!
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August 2023 by Justin T. Bell
I just arrived from a 2000 mile drive across country. I walk into Superior storage Madison and Gerry was there to help. He not only helped me get my storage needs met. He also pointed me to local resources. First impressions are everything, Gerry nailed it. Polite, efficient, and knowledgeable. Will definitely do all my storage business with Superior Storage and Gerry.
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August 2023 by Brenda Rung
Laurie provided great customer service today...I emailed in a question late last night and she called immediately this morning to discuss it. She gave me a clear and direct follow up plan that involved contacting her supervisor (who is out until Monday), which was fine with me. She took it upon herself to contact another superior instead and responded to me in less than 2 hours. It was a pleasure to work with her and I am a happy customer today because of her!
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August 2023 by Rich Hage
We were looking to move our student and roommates' out of an apartment for a month, and then into another. Gerry Briggs worked with us and understood what we were trying to do. Location is easy to find and within a reasonable distance of the campus.
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August 2023 by Stacie Castillo
Super easy to reserve a space online. I had some questions and was able to reach Gerry in the office right away. It's clean, secure, and we are very happy. Highly recommend.
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July 2023 by J F.
The staff at Superior Storage on Commerce provided me with exceptional customer service, great warmth, and a positive can-do attitude during my cross-country move. Gerry accurately estimated the size of unit I would need for my belongings based solely on my description over the phone. Laurie, at my request, held a second unit in reserve in case I needed two units. I ended up using only one as Gerry's estimate was right on point. Laurie was incredibly helpful with making all the arrangements and handling the forms and payment. The unit itself is clean, secure, and easily accessible to me. The staff is organized and friendly. I would definitely use them again and highly recommend them. Look no further for a storage facility.
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June 2023 by Adam Wallace
I used Superior Storage for a few months during a cross town move. It was a very positive experience. Quick and easy initiation, clean and accessible storage garages, and smooth and friendly communication from Gerry and Laurie. Not sure you can ask for much more from a storage facility. Thanks!
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June 2023 by Linda Yang
Amazing experience. Gerry was very friendly and showed me the size of my unit. Explained how to open/lock. The process was thorough and quick. Would recommend to anyone looking for storage in the area!
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June 2023 by Marcos Waksman
Called in and spoke to Jared who was very knowledgeable and friendly. He made the process super easy and I even got a discount by setting things up on the phone. Great experience so far. Thanks Jared!
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May 2023 by kat vellon
Gerry was incredibly nice and thoughtful. Loving the space of my storage. Clean and big for all my things. Will definitely continue with there business.
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April 2023 by Megan Murphy-Belcaster
This was my first time renting a storage unit, and I needed things done promptly and efficiently to prepare for a move. Gerry was extremely helpful and patient walking me through everything. He was thoughtful about planning ahead and helped me with anything and everything I needed. Highly recommend!
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April 2023 by Jillian Howland
Definitely recommend Superior Storage for anyone in the area! The check-in process was a breeze--most of it I could do online and the owners were so accommodating when I showed up in a snow storm! The units are clean and water-tight and they even provide you a lock, included in the check-in process. If you're looking for a place to house your unused items that is secure, yet easily accessible for the users, I'd definitely go with Superior.
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April 2023 by Adam Vrotsos
From start to finish, Gerry made the rental process quick and easy. Competitive pricing, clean location and helpful staff are just a few reasons I rent multiple units here.
