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December 2023 by amani khafagy
I bought some stuff a week ago and while purchasing, I clearly asked about the return policy and the employee said as long as you have the receipt we can return it. Today I went to return a set I got, and they told me they do not give money back but only store credit! I am pretty sure, she did not tell me about that but only said there can be return if I have the receipt!
I told the store manager That I am travelling back to my home country in January and need that money and she said I can not refund that
They do not even give you a store credit card or anything ! You give them the stuff and the money and just leave with nothing.
I do not mind their policy, however they should have told me this clearly while I was purchasing!
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August 2023 by Val Z
Didn’t properly mark a damaged dress. Refused exchange/refund
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August 2021 by Erin Walker
They racially profile people. Didn't happen to me but I watched it happen to a mother and daughter.
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May 2021 by Mary Antonneau
always love shopping here!!!
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March 2020 by Kevin Howard
Good shopping experience
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July 2019 by Briana Lerner
Pitaya is awesome! Super cute clothes at an affordable price, staff is always super friendly and helpful. Great campus location!
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August 2014 by Dennis Johnson
Employee required my 15 yo daughter to leave her clutch purse at the check out counter earlier this week, when she wanted to try on a pair of shorts. She came out of the dressing room to double check how much $ she had in her purse before trying on a 2nd item. When she returned from the dressing room the 2nd time to pay for the items, her purse was returned by the employee with $20 less in it. I called the mgr. the same day & her response was "oh, that's unfortunate." 3 days later the owner of the store has yet to respond to my email. I wouldn't shop here: someone working there is a thief. Yes, it's only $20, but how pathetic to take it from a 15 yo's babysitting money.
