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April 2024 by Philip Rossing
Placed a large delivery order on the Panera website three days in advance for a meeting. Despite confirming the details by phone the day of the meeting, the order never arrived. When trying to contact the location by phone, took over 30 min to get someone to answer only to be told that they use Door Dash for the deliveries and it is not their fault the order did not arrive.
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April 2024 by Eric Brendemuehl
New menu sucks, they removed like half of the options.
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April 2024 by Dani Hearrell
Nice, clean, fast service. Good food, and a chill vibe!
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March 2024 by Brian Hansford
We had a great experience at this location in particular! Their computer system was down, which made using a gift card we had difficult, but a very kind manager took our word for it and gave us the food without charge! The food was great and the service was even better!
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March 2024 by J C
I received my order very quickly! And the woman who prepared my order asked me for what I needed in my back and was so sweet! Definitely will plan on visiting this location again whenever I'm in town.
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March 2024 by Nicole Vee
Never disappointed when stopping at Panera.
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March 2024 by Nicole “Northwoods Oiler” Vee
Never disappointed when stopping at Panera.
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February 2024 by Leandro Goulart
I really like the Panera chain, several vegetarian options where you can choose and change the various ingredients in the sandwichesGreat value for money
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February 2024 by Henry Gibson
Literally the best Panera in the world! Incredible service, day and night (shoutout Terry!) Bathrooms and dining room are always spotless, food is always consistent and you always always get your money worth. I would be here everyday if I could! Everyone here is so kind and welcoming, truly an incredible atmosphere I always have to dine in. Not only the best Panera but the best restaurant in Madison, thank you Panera West Wash, you always make my day :) !!!
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January 2024 by Mark Hady
Went with my aunt for lunch. The food was good. Staff was very helpful.
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December 2023 by Jon Hanley
The usual excellent experience. The cinnamon crunch bagel could have used more crunch!Vegetarian options: Most sandwiches can be customized to be vegetarian.
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December 2023 by Chris Feitzinger
Food is good service is good I miss having a
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December 2023 by Karalyn Krubeck
Most self-serve specialty drinks were out and no pagers left at 4:30. Put in one name and call out another, then we get a sassy response after not hearing them call out half of our last name, the name we didn't put in.Portions were small for the price and all three of us received baguettes as a side and all of us were disappointed as they were hard, chewy, and cold. The teriyaki chicken and broccoli bowl was decent but again, a small portion even with the regular size.Dissatisfied and will most likely not be returning to this Panera.
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December 2023 by Johnny Blaze
Ordered our lunch with the cashier and we later found out that she got it wrong. Then we were missing the potato chips even though that part was wrung up correctly. The guy behind the counter snapped at us when we asked about our order even though we had been waiting a long time. This isn't the first occasion that our lunch order has been screwed up We love Panera but we're going to try another one nearby or wait sometime for this one to get it's act together.And the restroom was filthy.
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November 2023 by M B
We meet here for coffee every few months. It's a nice place to enjoy a good conversation amongst friends. The service is always so good.
