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February 2024 by Anna B.
Nutzy Mutz & Crazy Catz is one of my favorite pet stores. When you walk in, the store has tall ceilings, fun colored walls, and the merchandise is organized and spaced well. It makes it easy to find the different animal sections. They carry excellent brands including my favorite pet brand, Fromm. They have a great selection, enough to choose from but not too many where it becomes overwhelming. Note the parking lot can get busy so there is also street parking available on Midvale Blvd. The staff is extremely kind and helpful. I brought my dog in a few months ago and was looking to change up her food. They offered me many samples and explained their return policy. If you open a large bag of food and your dog doesn't like it, you can return it. So don't be scared to try new food for your pets, they will take back open bags. They also have canned food, fresh dried food, and frozen food options for both cats and dogs. One of my favorite items in the store are these cute cat beds that look like a big mitten. They are locally made in the Madison area. My dog's favorite section is the bones. I discovered these cool bones that are considered cheese chews. It takes awhile for my dog to chew through this bone but once she does you can put the last bit of the bone in the microwave and it turns into a treat. I love discovering these new items when I visit Nutzy Mutz. And of course I love being greeted by their friendly store cat!
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August 2023 by Sandra H.
I've been disappointed the last two times I've been in the store. The way I was greeted was very unwelcoming. she was talking to a family and turned to me and said something to the effect of don't knock over her display. No greeting nothing. It's been the same person the last two times. I walked all the way over there in the rain and walked right out. previous that I've always had good luck. Definitely won't be going back.
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August 2023 by Allie W
The staff is excellent and very knowledgeable about their products and they carry some of the best products out there love coming here
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July 2023 by christina martin
Great people, always friendly and helpful. Lots of product variety. We always enjoy our stops at NMCC on Midvale. East location also great.
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April 2023 by Madeline Friske
We had a wonderful experience here recently. The woman was very helpful in packing out a food for our cats since they have been having stomach issues with most foods. So far the cats are doing really well with it and the return policy is really helpful in case they end up not being able to eat it. Thank you!
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March 2023 by Ben Diamond
Super friendly and knowledgeable staff! The cats working there are very friendly too ?
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August 2022 by Sarah Young
Nutzy Mutz offers the type of service and care that is often hard to find in our current world. Quincy remembers and recognizes our pup by name, and recently popped out of the store and onto the sidewalk to offer him a treat when we walked by. Team members are knowledgeable and helpful, always willing to assist with product selection, make recommendations, or place an order for something that is out of stock. Additionally, in the past, Liz even helped me find a winter-related product at other (non Nutzy Mutz) pet stores in the area when hers were out of stock and we had some severe winter weather on the way. Can't recommend Nutzy Mutz highly enough for anyone with a four-legged friend in your family.
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September 2021 by Andrew C
Ordered me the food I wanted and had it within a couple days as they promised me.
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July 2021 by Jamie Bernthal
Friendly staff helped us pick out toys and a pheromone wall charger for our shy new cats. It's been helpful so far in getting them accustomed to their new home.
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June 2021 by Kevin C.
A ton of awesome, thoughtful, healthy options for dogs. Staff is helpful and mostly friendly, but have heard/received a few unpleasant remarks when asking for products they don’t agree with.
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May 2021 by Rachel Ellenbecker
Amazing customer service!! Really good experience. Highly recommend.
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February 2021 by Martha McCamy
It is the only pet supply store that has the vibe of a neighborhood hangout. The staff know my pet on sight and are great at helping me get the perfect stuff for my finicky pets.
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February 2021 by Erika E.
NMCC is one of my favorite local dog stores. The owner, Liz, really cares and only sells high-quality products. All of the employees are friendly, pet-loving community members. I feel good about shopping here and supporting this store. We got a super cute knit sweater on sale for $20 today! I really appreciated the deal and it encouraged me to add some more to my cart. My dog is happy coming into the store too - she's a sensitive Shiba Inu, so that's not always the case. We're both relaxed inside the store and enjoy our shopping experience. It feels very safe, Covid-wise, as well. I'll definitely continue to shop here!
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January 2021 by Erika
I love this store. They sell all our favorite brands like Fromms and Stella and Chewys. It's also clean, with well-organized displays. The owner is charitable, always donating to local rescues. It makes me feel good about shopping there, too. One more reason to shop local, my friends!
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January 2021 by Eliza Peterson
Super friendly, knowledgeable staff, extra lovey black store cat (and sometimes a rooster), great products, and chill atmosphere! I can always find something to treat my furry friends and they often have something fun to treat myself with. They even special order all of the stuff I need to keep my guinea pigs happy and healthy which is sometimes a LOT of stuff, and they'll deliver it for free. They're unlike any other pet supply store I've shopped at, in a really good way.