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October 2023 by Denise Boss
The nail techs Kim and Anthony provide great service.. My nails ?? are always professional.Services: Foot massages
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August 2023 by Fitri Rahmadani
very rude and dont waste your time here !!! it just made my mood bad all day . the employee rush n keep talking so loud n do anything without asking what i want . they directty do nail gel without cleeaning my nail first . i was wanted mani gel .
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August 2023 by Tanisha Harbert
CONSUMERS BEWARE! During my visit today for a pedicure, I encountered an issue with the technician providing the service. He attempted to use a nail file that had clearly been used on another client, which is not acceptable as nail files are meant to be single-use items. I kindly requested that he obtain a new file. However, he expressed concerns about a new file being sharp and can cut me. I assured him I will be ok. He proceeded to file my nails with a new file. Despite having been previously corrected, I assumed he wouldn't try to make the same mistake again. However, when it was time to buff my nails, he reached into the nail cart and grabbed one of two overly used buffers, attempting to use one on me. I promptly intervened, and asked for a new buffer. He became upset and asked me to leave. He told me he has over 20 years of experience and has always done things this way. I let him know that I also have been in the industry over 20 years and what he was doing is against state standards and I will be notifying the state. He didnt care and told me to go to another salon. Infection control should be a priority! This is the type of behavior that leads to nail infections and diseases. What's even more saddening is that he doesn't care. The average consumer doesn't know what to look out for. Nail files, buffers, and orangewood sticks are some common disposable (single-use items). If you see that they have been used DO NOT allow them to use it on you. Metal implements can be disinfected. However, seeing how this happened to me, I highly doubt that they are properly disinfecting anything.I discourage anyone to support a business that not only disregards proper procedures but also dismisses customers who raise concerns.
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June 2023 by Ashley Davidson
Terrible service, came for a pedicure and they rushed through it and skimped on the massage, ended up massaging same leg twice and when I mentioned it they still didn't touch the other leg at all. I told her I already cut my nails the length I wanted them and just needed to file them. She started cutting them anyways so short to where it hurt. So disappointed from start to finish. Even their 2.2 rating is being extremely generous
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March 2023 by Wylma Robinson
No massage. Barely any lotion. Rushed job. Spent more time waiting my turn than actual time spent on the “express” pedi-mani. Overall hygiene dubious. Very disappointing and not worth the $$$ charged for this barely a “spa” experience!! Quantity of customer served prioritized over Quality of customer service!
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July 2022 by Cathi Ferry
My pedicure lasted a long time. They were nice and got me in right away. I was recovering from a broken toe and she was very careful not to hurt it.
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May 2022 by Tara
Came in for Mani/pedi and he did a rushed job! I was not satisfied at all.I could have done a better job. He gave me a discount after leaving me while my nails were soaking to do a Pedi for someone else! Would not recommend!
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April 2022 by Sam Neary
They had me put my nails in a bowl of straight acetone for over 10 minutes. When I would take my hands out, due to them burning, they told me to put them back in. When taking off my old nail polish she got it all over my fingers and just left it on there. She just kept slapping my hands to let me know to put my hand somewhere else. She spent a lot of time filing my nails put still left chunks of nail polish on the sides (off my nails). Gave it a chance but not to thrilled. Still charged me $37.
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February 2022 by Heather L.
You should avoid at all costs. I will just let you look at the pictures to see why. It is not worth the money at all. Save yourself some time and do not go here. I will have to go get them done again tomorrow by another salon.
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February 2022 by Nancy M.
how has this place been here with for 15 YEARS & have no decent reviews or photos??? I can definitely say this is a hidden treasure tucked away. I came in for a full set & got exactly what I wanted. Anthony was such a sweet heart & took his time making sure my nails were even & to my liking. No complaints at all. Also, there were some ladies next to me getting a pedicure & um?? hello??? can we please give credit where it's due?? So pretty & NEAT ! Anyways, I would just like to thank the staff here for being welcoming & attentive. I hope everyone can support them by leaving a review as well (:
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February 2022 by Shavaki Jackson
The techs claim they've done nails for years and the three times I've been they've been horrible. Bubbles in the paint and won't fix it when you point it out. I recently came back to change my color because it starting to turn a black color, from the old polish. They charged me $30. Unacceptable and no accountability. I'll never be back.
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November 2021 by Kayila Gillbert
I am unsure of the other ratings, but felt I should write/rate my experience! This place was AWESOME! They offered anything I wanted! No questions asked! This will be my new to-go place!!!P.s. I gave 4/5 stars only because I wish their website was more up-to-date with pricing/services offered etc ?UPDATE: After getting my nails done with gel a few days later half of my nails broke! I then went back in and got them fixed and was told they would add more layers to the thickness. Remind you, I had to pay for it. Okay so I do this and then few days later 4 broke roughly the same time. I had to pay to fix this too! He also kept switching the price on me!!this point, I am going to try other places out! BUT most places in Madison cannot or don't know how to do designs, so I would come back ONLY to get a design!!4 star rating to a 2******
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October 2021 by Badgerboi608
Stopped in on Wednesday for a simple eyebrow wax and ended up getting severely burned by the wax. The technician said nothing and I assumed it was only a minor burn until I developed a scab over my eyebrow that is still present 3 days later.
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August 2021 by Valerie Lopez
The manager Anthony Koung did my friends nails & she paid $90 they are lumpy POOR quality & he was rude when she told him to fix it because it was not what she asked for nor worth $90.Super rude & not professional for so called “manager”& then he told us “don’t come back”
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July 2021 by Sankulay Jallow
I had my nails done by Anothony , DONT go to this salon they will line up as many people as they can . Then rush through your nails and do a horrible job! . They are money hungry and then disrespectful when you report a problem!My nails did not even last six days ?!