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July 2024 by Emily C
Dip base & gel art mani with a matte finish from my last visit and at a reasonable price. I update this review often with new photos. Had rated a star down prior because depending on the nail tech, experiences vary. Will be back and update with future designs!
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July 2024 by Estrella Pino de la cruz
I was a bit hesitant to come here to get my nails done because of the reviews, but I went to try it out and it was amazing! The lady that did my nails was super nice, quick, and gentle. She got the exact design that I wanted on my nails as if she just copy and pasted it. She was really kind and I'm really happy I tried this salon out.
Requested style: I requested square, short acrylics with 2 starfish on one of the nails the rest were pink.
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July 2024 by Susie
Had a gel manicure a week ago. By Tuesday the gel started to peel, split. By Thursday - 5 days - the gel was off. Peeled like a sticker. Called to see if they could redo the gel polish as my assumption was the gel was bad. The guy said come in. I go into shop and lady said I wasn't there last weekend. I said yes; I even signed in. Then after I showed her my bank account debit transaction- she wouldn't redo at no cost as this has never happened. Accused me of lying. Unbelievable customer service when I was a returning customer. Do not go there. The service is not guaranteed.
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June 2024 by Nicole S.
I have been getting my nails done here for about 2 years now and have never been disappointed once. Their dip manicures are well done and last a long time, their pedicures are amazing and include warm oil, hot towel, and a great massage. The environment is always calm and inviting. I have nothing bad to say about this place, my friends who I have suggested to come also love it!
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May 2024 by Suz Hawver
They always provide me with great service!
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May 2024 by Rachel Tucker
The cleanest nail salon in Madison. They always do great on my nails. It's a little expensive but I think it's worth it to have a very clean place.
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May 2024 by Anthony Garcia
Worst. Nail. Shop. And. They. Can. Even. Get a man in to. Do his. Nails. Don't ever. Come over here.
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March 2024 by logan wells
I used to love coming here and would recommend this place to everyone. But, as of recent the owner or the guy that works there is very rude . He dremels my nails to the point it hurts and then gets mad when I say it hurts. Just not very nice to a loyal customer. I will not be returning.
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March 2024 by Tara Keenan
I love this Nail Spa, the service is great, the facility super clean and easy to get appointment.
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October 2023 by Lisa Barker
The fact that you aren’t allowed to speak up for yourself when you want to confirm something or get something fix without feeling stupid is disgusting. Someone who is paying for a service should be able to do so. Also getting BLOCKED?! What kind of business does that?! Please try Eden nails on mineral Point! That treat with respect and class!Service: Gel manicures
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October 2023 by Julia Krebsbach
I plan to get my nails redone every time I'm in town & I refuse to go anywhere else. Many options, the girls are SO SWEET and do a very good job with my Dip Mani. I won't go anywhere else until I move out of state!
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September 2023 by Canvas B.
if I could give this place a negative star I would! the employees put my mother out because she asked them to paint to the cuticle. I waited outside in the car and when i inquired about the service i was met with nasty employees. the man who painted my mothers nails was not photographed but the woman who covered her face was really nasty and is the one who would not give me the owners number.
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September 2023 by Nicole Ring
DO NOT GO HERE! I had a pedicure from @ Nail & Spa last week and woke up the next morning with an infection in every single toenail that required Urgent Care. The doctor at Urgent Care said she would recommend never going to this salon again, as it was the most unusual case of paronychia (infection of the toenails) she had ever seen.When I tried to contact @Nail & Spa, employees were evasive, refused to call me back, and laughed while I asked for a refund.
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August 2023 by Becky G.
Terrible job by a man with dirty nails himself. He cut a chunk out of my cuticle, bled forever then after multiple coats that looked caked still didn't dry good enough 1 hour later it rolled up off my nails
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August 2023 by Nicole R.
DO NOT GO HERE! I got a pedicure from @Nail & Spa last week and woke up the next morning with an infection in all toenails that required a visit to Urgent Care. The Urgent Care doctor recommended I never go to this salon again, as it was the weirdest case of paronychia (infection of the toenails) she had ever seen. When I reached out to @ Nail & Spa, employees were evasive, refused to call me back, and laughed when I asked for a refund. I was told to look up their email address online to send proof of an Urgent Care visit and start the complaint process for a refund. When I visited their Facebook page, I found that no email existed. They are denying that I got the infection from their salon while making it impossible for me to send them proof (photo evidence, medical documents). All this over a $50 refund. Save yourself the headache and the medical bills and go literally anywhere else.
