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December 2023 by Jeff Millin
Great selection. Only 2 lanes open and none of the self checkouts were open... Plus urinals in the bathrooms were backed up and overflowing. Told an employee who didn't seem to care.
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December 2023 by TB
Found a piece of holiday decor I love tonight. Very difficult to find, but there it was! Also first time I’ve found properly made fresh cherry turnovers in forever! Thank you!
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December 2023 by Tom Mish
Good produce, good butcher shop options, almost everything I'd ever need. A little spendier than the cheaper grocery stores, but much higher quality.
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December 2023 by Raad Saleh
We order a multitiered cake from bakery of Metcalf's West Towne at 7455 Mineral Point Rd, Madison for our daughter's engagement. Deciding on the options usually is a difficult process, but Ms. Kellie, the bakery section staff made it so easy, thanks to her expertise, patience, and professionalism. The outcome was far beyond our expectations. The look, the size, elegance, the taste, and yes, the cost was very reasonable too. Thanks to Ms. Kellie, Metcalf's Bakery at West Towne has earned a new loyal, repeat, customer.Thank you so much.R. and Family
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December 2023 by Joshua Swalheim
Good friendly staff. Just wish there was only 1 cheese section so I didn’t have to walk back and forth halfway through grocery shopping.
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December 2023 by Raad S.
We order a multitiered cake from Metcalf's West Towne at 7455 Mineral Point Rd, Madison for our daughter engagement. Deciding on the options usually is a difficult process, but Ms. Kellie, the bakery section staff made it so easy, thanks to her expertise, patience, and professionalism. The outcome was far beyond our expectations. The look, the size, the taste, and yes, the cost was very reasonable too. Thanks to Ms. Kellie, Metcalf's Bakery at West Towne has earned new loyal, repeat, customer. Thank you so much. R. and Family
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November 2023 by Michael Quirk
We call Metcalfe 's Market the Food Palace Everything is really good and local stuff too. We joined the Rewards Card program and the prices were reasonable. The Coupons are automatically done! Lots of Sale prices and on Sundays they give out Free newspapers! We Love the staff and Bud is always there helping with the carts...He has the Best Smile! ? Thank you ?
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September 2023 by Ursula Weeks
Great customer service! I placed a pickup order- yes, it somehow got lost. It was a bit annoying, BUT upon the eventual pickup, what happened? Jacob presented me a $20 gift card to make up for the hassle. Trust me, I won’t forget that and I will remain a loyal Metcalf customer. So will my little granddaughter, a future Metcalf customer, who witnessed the slight unpleasantness. Metcalf rocks!
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September 2023 by Aleigha M
I love this store, I just wish there was one closer to sun prairie or cottage grove.
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September 2023 by Londa S.
Excellent produce selection and product selection for a smaller supermarket. Friendly staff. Good sales and promotions. Be sure you get some $100 gift cards at the end of the year and sign up for their rewards program. They give $20 in rewards for each $100 gift card you buy, and you can buy them for yourself! Ambience is clean, aisles are adequate width, and they have little and big carts. The only "bad" thing is: Be careful in that parking lot! It's small and busy.
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August 2023 by Bob Ulrich
Love shopping. Nice selection, very helpful staff. Always a good experience.
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July 2023 by Kevin Hendryx
I am perplexed at how in-store advertising signs for Specials aren't always reflected in the price charges at check-out. For example, yesterday I saw signs for various Usinger's luncheon meat vacuum packs saying "4/$3" which I took to mean 4 packs for $3. Or at least, $3 each. Today when I check my receipt, I see all those items rang up at "normal" prices, anywhere from $3.69 to $4.99. That's a HUGE difference!! I feel badly ripped off. Wish I'd been able to pay more attention in the check-out lane but I was busy helping sack and then work the payment machine. What's going on here, Metcalfe's?
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July 2023 by Jason Kurt
After a long bike ride was chilling indoors contemplating if cherries or a Gatorade were worth carrying on my bike.Do not go linger for too long or make small talk if your a minority. It will make Jim’s staff uncomfortable and ask you to leave w/o clarifying why.Called after the situation to Jim Meier angrily telling me that I was right and I’m welcome back. He implied I should get over the three men that pushed me out the door for daring exit the door I came in.All on tape. SmhIn memory of Emmett Till, be better.
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June 2023 by Sylvia
This is a ritzy grocery store, so I don't typically shop here for groceries, but I'm giving it 5 stars because they are the only grocery store in town (that I know of) that sells Boar's Head meat! It is the best deli meat I have ever had. And their selection of Boar's Head is incredible!
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May 2023 by Cassie Johnson
I love how clean this store is, and the quality of product. Unfortunately, today I was highly upset by how my products were packaged. I was getting Mother’s Day gifts, and the cupcakes that were decorated like flower’s, were placed in a bag. They were smashed and flipped in the bag, and cupcakes were ruined for gifting.
