-
January 2024 by Lyric D.
A wonderful grocery store which employs very helpful, friendly people and carries almost all hard-to-find items.
-
January 2024 by Ruth HUrley
Tiramisu Cake December 20, 2023 $35Could not have been more disgusting Or overpriced.Entirely frosting made out of shortening, with two thin layers of chocolate cake with no flavor.No whip cream, no mascarpone cream cheese layer, no Espresso or chocolate.Totally unlike any tiramisu I’ve ever had.It ruined a special birthday party.Bakery not recommended!
-
January 2024 by Jack Thurnblad
Great cheese selection, and Noelle provided fantastic service and recommendations!
-
December 2023 by Marta C.
Staff are so checked out! They never say good morning , good afternoon they ignore you! God forgive you ask where something is your response will be "that's not my department" this is the Metcalfs way! Metcalfs doesn't care about the experience. Today an employee taking a smoke break was right by the front door woman at 1ish on 12/30 so my experience walking into Metcalfs was cigarette smoke I let an employee know they didn't even apologize they said ok so i left my groceries and went to Whole Foods who cares more about customer experience . I have a choice now to walk from my condo to Metcalfs or WholeFoods I will go to Whole Foods at least they say Hi and are willing to help! I am happy to pay more for the experience ! An employee saying I'm sorry that was the experience you had how can I make it better would have been a better response but if your store is not customer focus that was the response should be.
-
December 2023 by Wes
Everything is overpriced! May as well go to Woodmans since they have everything the same. Never will I set foot in this store again. The fakest vibes in all of Madison
-
September 2023 by Kim Mercer
Has everything. Not crowded. Always employees available to help. It has a nice comfortable atmosphere.
-
September 2023 by Np Pfei
LOVE THIS PLACE! Amazing variety of stuff. We got our plant there. So many Jeni ice cream flavors to choose from.
-
July 2023 by Caughey Zachery
Dianne at Metcalfe’s helped us coordinate all of the florals (and delivery) for our wedding and we had an amazing experience! She was so knowledgeable and helped us pick out what we needed in an easy consultation and well within our budget. We love Metcalfe’s!
-
June 2023 by Anna S.
I bought a birthday cake for my daughter and it to be delivered to her dorm. The cake never made it. Mettcalfe's promised me a refund and after following up several times, I am still waiting. This happened on March 1.
-
May 2023 by Clifford Thurber
I have been a big fan of Metcalfe’s cherry pie for a long time. Until now. They changed the crust. It is now covered in granulated sugar, making the pie too sweet and the crust has lost its flakiness. Also, the edge of the crust is burned and basically inedible, due to the sugar I think. Unless they change the crust back to the way it used to be, I won’t be buying pies there any more. Very sad.
-
May 2023 by Treedom Witlove
They have a great selection and are very helpful when searching for products,even checked the back for my out of stock item.
-
April 2023 by Tj R.
Overpriced for regular grocery shopping. Good stop for specialty bakery, etc. Conveniently located near mall for those 'gotta pick up a few things' moments. Regular grocery shopping? Go to Woodmans. Best prices. Best selection.
-
April 2023 by Sophie Y.
Been to their West Towne location and my first in this one. Got great variety of cheese, wine, pastries, produce and fruits. It was 7 pm and the meat/seafood area were closed which is shocking for Friday night. They got Jenni's ice cream for $9/pint and got several. Lamb chops were very pricey and got some beef short ribs instead. Found out that they carry donuts from Greenbush bakery for $6 on half a dozen, cheaper than $7.50 in store since I went there prior to Metcalfe.
-
April 2023 by Joel Roberts
The Best Grocery Store Sushi!! I couldn’t recommend it more - also Win & Tin who make the sushi are the sweetest people. I was a regular getting sushi weekly for the past year, and though I enjoyed the sushi so much, I also really enjoyed chatting with Win & Tin every week. Definitely try the sushi and stop by to say hi to them!
-
April 2023 by dale-harriet rogovich
I'm a fan of Tradition and I get things I do need for Passover at Metcalf's every year. I know where to look and it's become a part of my holiday preparations. As for the rest of the year, wide variety, excellent produce, very good meats.