I just experienced the BEST customer service from Janie at Lenscrafter West Towne, Madison WI. She was so well informed, knew how to connect with me and my needs as a customer, incredibly thorough, wonderfully personable. I bought two pairs of prescription glasses from Janie today, and will sing her praises to anyone in... read full comment
March 2024
Jesse was my sales associate. He was amazing at calculating all of my insurance coverage and any additional discounts that were available to me. He also was a wonderful communicator and chose a very beautiful and stylish frame for me. So please with the service I received!❤️❤️❤️
March 2024
I had such a great experience with Kat. She was so helpful and very educated. She helped find the best frame for me and my face shape. She addressed all of my concerns and made sure I got the best price for all of the things I wanted. I left the shop feeling very confident and happy! Thank you, Kat! 11/10 ;)
