Kohl's offers a wide range of products to suit various needs and budgets, including fashion, footwear, beauty, and home items. The store emphasizes daily savings through sales and Kohl's Cash, making shopping affordable and rewarding. Customers appreciate the convenience of hassle-free returns and free store pickup, which make shopping easy and safe. The beauty section, especially Sephora within Kohl's, receives high praise for its helpful and knowledgeable staff. Associates like Zoie, Brielle, Nish, and others are often highlighted for their friendliness, expertise, and dedication, providing personalized recommendations and making the shopping experience enjoyable. Many customers mention how staff members take the time to educate, assist with product choices, and perform perfect shade matches, enhancing customer satisfaction. The store’s environment is generally clean and well-maintained, although some reviews note occasional issues like wait times at checkout and cleanliness concerns in dressing rooms. Beyond shopping, Kohl’s is committed to community support through Kohl’s Cares, donating time, talent, and money to improve local communities. Overall, Kohl’s provides a positive shopping environment with friendly associates, good product selection, and a focus on customer service, making it a popular destination for fashion, beauty, and home needs.
Kenzie was so helpful in Sephora! She gave me lots of helpful recommendations for skin care and sunscreen.
May 2025
Found a men's suit for our 2 daughters' wedding
June 2024
Love the Sephora store in Kohl's. Everyone there is informative and helpful. Miss Shannon was so very helpful. She went above & beyond. Thank you so much!