Jiffy Lube in Madison provides fast and quality oil changes performed by trained technicians. The service is designed to be quick, with a typical oil change taking only 15 minutes, and customers can choose to stay in their car or relax in the lounge. The team is known for being courteous, respectful, and efficient, as they focus on customer satisfaction without upselling. Recent management changes have improved the experience, with staff being informative and attentive. Customers appreciate the no-appointment-needed convenience, although some note that prices can be higher. Overall, Jiffy Lube is recognized for its friendly service and commitment to quality, making it a reliable choice for oil changes and other maintenance needs.
I know Jiffy Lube had gotten a reputation for being pushy with upselling. They must have listened to customer feedback and made changes because I don’t see that any more over the past several visits . The people at this Jiffy Lube were courteous, respectful and quick.
May 2024
Very nice staff. They were efficient and didn’t take a great amount of time. Highly recommend!
March 2024
Overall very happy with service. Only complaint is the price. You definitely pay for the convenience of just driving in with no appointment. Staff was very kind, helpful and personable.
