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February 2024 by Miranda Schramm
Staff were fine. But considering I got there with one car ahead of me, was in a dock within 15 minutes of getting there...tell me why it took another 30 minutes to START my oil change. I was there for an hour and there wasn't even a line.
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February 2024 by Franklin Gerardo
Service quality
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February 2024 by Annya Fahey
Had a good experience yesterday at the Fish Hatchery Jiffy Lube. My car was due for a radiator antifreeze/coolant exchange. I had already gone to a different Jiffy Lube that didn't have the necessary equipment and recommended going to Fish Hatch. When I got there the main person who does this particular procedure had already gone home for the day, but he came back to complete the task on my car. I appreciate the dedication and honesty that the workers have.
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February 2024 by Olivia Yeaman
I had a wonderful experience today getting an oil change. I was nervous because I don’t know much about cars, but Bradley walked me through the options and was super friendly! Very happy I went to this location!
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February 2024 by Yoel Cortes-Pena
Filled my tires quickly and for free on a cold snowy night. Made sure my lights were on as I left. Great service
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January 2024 by ShlomoReal
Josue and Zach were very helpful, professional and kind. Highly recommend this location !
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January 2024 by Jordan Burtch
The tech who took care of me was very personable and did a great job. Very thorough and respectful.
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January 2024 by J “KJ” F
Pulled up to the door of an empty bay. Waited over 10 minutes. Multiple people walking around inside. After 10 minutes I went inside and still no one even acknowledged that I was there. So I left
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December 2023 by Phil W.
Friendly technicians. Normally change my own oil. These guys know what they're doing. Great staff all the way around!
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November 2023 by ilein taipe
The hispanic young man with glasses at the Fish hatchery in Madison Wisconsin Location was very helpful. I haven’t been to a Jiffy Lube in a long time I had looked up coupons and he helped me pick out the best oil for my Buick, helped me with the coupons, was very attentive, and answered all the questions I needed. I normally take my car to my car dealership but they couldn’t get me in, when I needed it. This young man was professional and made me feel comfortable by explaining the process thank you to him again I left feeling confident that my car was taken care of and he had great customer service.
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November 2023 by MAPK
Thank goodness for the guys here! Went to the Jiffy Lube off of McKee before 8am and waited 17 minutes after and no one, UGH! This happened about two years ago at the one on the west side too….But, I pulled right in at this Jiffy Lube off of Fish Hatchery and they were suuuper helpful, especially me bringing in a brand new car. They were communicating with each other really well and were a breath of fresh air, very helpful and informative. Would recommend coming here before being disappointed by others in Madison.
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November 2023 by Kendall Richards
Jiffy Lube on Fish Hatchery has been wonderful. Marquis, who has helped me before, recognized me and greeted me sincerely, remembering our previous conversation from 4-5 months ago. Marquis instilled confidence in me that I was being serviced by a professional team. An awesome experience, others greeted me as they walked by. Great culture, different than most organizations. Highly recommend!! Kendall
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November 2023 by Joel Dinger
Service was outstanding - some of the best I’ve ever had. We were in and out with an oil change in less than 20 minutes. Super friendly. If we lived in the area I wouldn’t go anywhere else. Thanks!Service: Oil change
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November 2023 by Sherah LaMalfa
This location has the best customer service by far! I went in to get an oil change and Bradley G. did an amazing job today, and thanks to him, I’ll never go anywhere else. Great value and cheaper than take 5.Service: Oil change
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October 2023 by Sherah E.
This location has the best customer service by far! I went in to get an oil change and Bradley G. did an amazing job today, and thanks to him, I'll never go anywhere else. Great value and cheaper than take 5.
