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July 2023 by Lisa Satterfield-Burnett
If I could give this negative stars I would. I so called paid for the "premium" pedicure that was 65.00, the lady didn't do half the things on the list. I paid 15.00 for a design that I never received. The owner was absolutely disrespectful. It was a mess. I would burn my money on an open flame, before I would ever step foot in that place. He knew damn well he charged me for services that were never performed.Services: Pedicure
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June 2023 by Riley Finn
ITS A SCAM!!! My sister and I went for a pedicure. Got the “Essential” option which was $35. When it’s time for us to pay he tells us it’s $55 per person and would not change his mind. Pedicure was not worth $55.
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April 2023 by Sheereen Gayton
Wow. Never have I ever been so Pressured to leave a tip I even got insulted by the man Because I did not leave a tip. Although I did upgrade my service, After being forced into it for an additional $20 which was not appreciated. I am not sure why that man was so rude. I came in feeling amazing and left feeling a little down.?. They asked me for money as if he was on a street corner. I will not return with my hard earned dollars. I hope this helped.Service: Pedicure
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March 2023 by Dawn DeAngelis
Went for Dip. The nail tech was less than attentive. He asked for referrals, which was frankly, the only time he said more than a couple of words to me. One nail chipped the very next day and another a couple days later. 3 other nails have the topcoat peeling off. It's only 1 week later, and I need to get my nails done. It won't t be here.
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March 2023 by Rosie White
I am so beyond frustrated! I will NEVER go back there!! I will NEVER recommend this place to anyone. I went yesterday to get a full set. The guy (Dee) was using a nail file to shape and he cut into the side of my nail into my skin to the point I was bleeding. Not only did he do it to my middle finger he did it to my pointer finger on the same hand. He asked if it hurt and I told him yes, however he kept going. It’s day one and my fingers are already getting infected. When asked how they were going to make this right they said they can’t do anything but say sorry. They won’t give any money back nor did they ask if I wanted to come in and have them fix them (not that I’d say yes) for free.
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February 2023 by Quelah Brooks
My service was good until it went bad...Male owner (Dee) was very aggressive and rushed through my whole service. Waxed off majority of my eyebrows because in his words were "too thick" when originally I only needed to get them shaped/cleaned up. At the end of service the male owner "Dee" asked me why no tip and when I told him because I wasn't satisfied of my eyebrows he responded "you'll thank me later". Overall, My mani and pedi are ok.Services: Pedicure
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February 2023 by Carlie Ostrom
They are so friendly! Clean shop, amazing job, high value
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January 2023 by Jules Chapman Sin
I went here for my first time and loved it! They made time to do two pedicures within a couple of hours of calling and did an amazing job. They also fixed a couple nails for me and made them match my other nails (that were done someplace else). I would definitely go there again!
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January 2023 by Chanel Masuca
I know it gets busy around New Years Eve.I just wanted an eyebrow wax which only takes 7 minutes to do. They said that there were to busy to take me. They could have let one of ladies who was getting pedicures feet soak while they do a quick wax. Some of Chicago's nail shops get busy as well but they ain't turning no customer away especially for a eyebrow wax. SHAME
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January 2023 by Sharon Johnson
I got some nails for the first time and I've been going to B very since. Love his way he,makes you feel that you are a very important client no matter what, now I'm waiting on my first pedicure and of course I will be going to him
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January 2023 by Suigyoku Sama
I went here for my first time and loved it! They made time to do two pedicures within a couple of hours of calling and did an amazing job. They also fixed a couple nails for me and made them match my other nails (that were done someplace else). I would definitely go there again!
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December 2022 by Taleisha Mancl
I come here often. Other nail salons dont do quality work like I Nails. Im usually satisfied here lol. I love the owners wife, she always does a good job
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October 2022 by Anna Van
Usually if I have a bad experience at a nail salon they’re super busy and rushing. This place was empty but I guess that’s another bad sign… I went in for dip powder because I have super thin and brittle nails… I asked to not use the light for that reason and I know you can seal dip without using the UV Light, but they made me do that anyway.. told me “not to worry” while putting my hand in it lol. My right hand is fine but the top coat on the second is streaky and not evenly covering the nails. Pay more attention to customers, not your phone, if you want them to come back, and listen to their very simple requests.Lastly, let the customer tip themselves, don’t ask them to tell you and then grunt about a 20% tip. That was generous considering what I received.Service: Manicure
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October 2022 by hs07418 soucek
I went to I Nails last year and had a wonderful time. Today, I’m extremely disappointed. I’m embarrassed that I told my mom I wanted to go to this place again. the guy that did my nails was on his phone the entire time that he did my nails. If you don’t have time for me I will go some where else. Even though my nails look good I need to leave this review. I’ve never left a negative review but I wouldn’t bring anyone here or go again. Customer Service was horrible.Service: Acrylic nails
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August 2022 by MtDewJunkie
I called to ask if they did walk-ins. They told me yes, so I said I would be right in. I got there in 15 minutes and there was only one customer. They said they couldn't do it, too busy, come back. Are you kidding me? One customer and couldn't do my nails... What a wasted trip. Man was very snippy & rude! Forget this place!!
