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March 2024 by Claude Clayton Smith
My wife and I have used H&R Block since 1978, when we moved to a new state, requiring paying taxes in two states. We endured storm damage to our new home; had our first child; had a bridge loan; bought two new cars and a piano, and other such things that complicated our IRS a d state tax returns. H&R Block sorted ot all out.
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March 2024 by Reese Harper
Phenomenal service
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June 2023 by karen hunt
Very knowledgeable and efficient. Took much less time than anticipated
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May 2023 by Nina Nordness
Filed few years back. Unfortunately they were booked this year so wasn't able to go thru them. Their staff are well trained and friendly w/flexible availability usually. Was great help when filed. A deduction came from my refund; im uncertain what it was for or went toward; but i wasn't told of it when i filed. Aside from this was a fairly simple process with just a few questions and info being input. Would return but go to different preparer with hopes to avoid anything unexpected.
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May 2023 by Mary Quartuccio
I was double charged at H & R Block and have been unable to get it cleared up. Am VERY annoyed
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April 2023 by Sylvita Lawson
My husband and I had an appointment set a week ago at this location @ 12p, when we get there at 12p we was advised that our appointment was a remote appointment (which is not true because we scheduled a 60 min sit down), and that Diane put a note that she tried to reach us advising that she would not be able to do our taxes. Diane didnt call or leave a message or an email to advise us of this (if so we could have saved on gas). The receptionist didn't listen and was over talking, very rude and unprofessional. The only option is to leave our paperwork for our taxes there (drop off), but yet the sign on the door states that any drop offs will Not Be Completed By Tax Deadline Of 04/18/2023. That is not an option for us especially when we had an appointment. This is our first time coming here, and will not be coming back or referring anyone to go there.
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July 2022 by Gregory Landreth
What kind of business can't print you a receipt? I had to pay for services and now have no proof that I paid. The associate tried to email me the receipt but probably typed my email in wrong. She said it was sent...I guess somebody got it. smh
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May 2022 by Casey D
After initially completing my taxes in early March, HR Block switched my tax pro review to Dorothy K in early April, on 4/7/22, Dorothy messaged me that she was working on my taxes, that was the last time I heard from Dorothy. I later tried calling, emailing and messaged her through HR Block, with no response. Thankfully since I wasn't hearing anything back, I filed for extension. Dorothy couldn't even bother replying to one of my messages.
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May 2022 by Sam Hill
Kayla was very pleasant to work with.
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April 2022 by Go With NaNa
I'm Sooo impressed at the professionalism N kindness Kayla gives me N remembered me from last year. I know this was My best choice to get My taxes done here
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April 2022 by Clinton Clough
Kayla was extremely helpful and sweet. She was able to help me fast and efficiently.
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March 2022 by Daniel Sylvester
Mimi prepared my taxes and she was extremely helpful, knowledgeable, professional, and personable. This was a very quick and easy process. I was able to get an appointment right away. I uploaded my documents a day ahead of time and was in and out of the office in 10 minutes. Diane, the front desk person, was very nice and considerate.
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March 2022 by Sue Becker
I am so extremely grateful for the knowlege and have such relief when I leave from having my taxes done. Mimi is so awesome!! It is comforting to know that she has my back and now my son as well!
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March 2022 by ebrima jabang
Kayla was knowledgeable and professional beyond my expectations. She explained everything thoroughly. I will love her to do my taxes next year!!
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September 2021 by Melissa Wilke
If I could give a 0 I would. Buyer beware. They do not know how to file taxes appropriately. I spent over $300 for them to file my taxes and they have yet to get it right. Unfortunately they refuse to help correct it as well. Also know that you will need to send your W-2s when filing your taxes as H&R Block will not do it for you. They filed my taxes but never sent my W-2s with it. Who does that?
