Connexus Credit Union has a long history of providing friendly and efficient service, even through rebranding and new staff. Customers consistently praise the staff for their friendliness, personalized greetings, and quick service. The credit union offers great rates and useful amenities like a free coin sorter in the lobby. Employees show genuine care, asking questions to prevent scams and ensure customer safety. Overall, visitors experience positive, fast, and friendly service that makes banking simple and pleasant, maintaining a high standard of customer satisfaction over the years.
I had an excellent customer service experience with Calvin Xiong at Connects Credit Union of Shopko Drive Madison, WI.
February 2024
Ive been at this credit union when it was named differently and have never had a bad experience. Of course there has been new faces and rebranding since, but I still continue to get the best service when I am there.
December 2023
Staff was very friendly. He greeted me with my name and that was impressive despite serving hundreds of people before me.
