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October 2023 by Allison Hendricks
I came here to return my online order thinking why not save the $6 return fee. The associate at the counter was completely unwelcoming and glared at me when I walked up to the counter without even greeting me, and I said, hi there I have a return. She looked at the box and said "this is ALL a return?" in a sassy way and continued to glare. I said yes, and then she proceeded to start processing my return by loudly sighing in between every item. The entire return felt like it took a century and it was only 9 items. She took her time to make sure I knew she was frustrated by it with every large loud sigh. I was also really offended by her attire. Fuzzy slippers, yoga pants, a crop top showing her belly button and a shabby faux fur coat is not what I would want my employees to wear. Whatever positive attitude I had upon walking in, and desire to walk around the store and browse, was completely ruined after this experience. If I never come back to this store it'll be too soon.
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September 2023 by Megan Dessauer
The staff is 100% awful. That manager girl Sarah call the security guards on girls who were just shopping! They had their kids with them and were just trying on boots. That Sarah girl accused them of stealing them while they were still in the store and never left. She racially profiled this woman who was just trying to shop and use her hard earned money. It was absolutely disgusting the way she was treated and Sarah doesn’t deserve to work with people the way she treats the customers and the people she works with… I will never shop here again and tell anyone and everyone I meet about what humanly disrespect I witnessed. And after everything was said and done that MANAGER Sarah never even apologized. This place disgusts me to my very core. I hope they go out of business!
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May 2023 by Olivia Tomkowiak
The store is more organized than usual but the cashiers ALWAYS have an attitude. Seem like they don’t wanna be there or help whatsoever.
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January 2023 by Christopher Pieschel
Mary is outstanding. She was courteous, engaging, and spent time helping me finish my Christmas list. This location is lucky to have her.
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November 2022 by Lourdes Ircania Shanjani
I’ve been to this store twice and both times I’ve experienced the worst customer service. Cashiers and evening shift managers are extremely rude. Not spending my time or money at this store again.
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July 2022 by Chloe H
Great store, selection and service. Changing rooms still closed which sucks.
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June 2022 by Todd A.
1.) The staff here really give off the vibe of "I don't want to be here."2.) Their return policy is ridiculous -- if you remove the price tag, that's it, you can never return the item.3.) They have two large fitting rooms, and both are closed.4.) They have hidden "final sale" items that CAN'T be returned, period. The cashier is supposed to warn you of these, but ours did not.5.) Still gave it an extra star because they do have interesting unique items and at at very good value. You just have to risk possibly paying for items that might not work out.
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June 2022 by Young MissMagik
Nice, A Easy Place To Shop If You're On The Plus Side I Reccomed Getting Jean's On The Table Jeans Are Very Flat Comfortable A Nice Stretch !
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June 2022 by derpy pleb
Really like the clothing the only thing I wish would change though is the changing room being open because it’s always closed so I never know if something fits
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June 2022 by James
I was trapped in there for way to long probably 1 hour which made me age past 21. False name, I thought it we'd be forever 21 years old.
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May 2022 by Molly Garcia
Cashier/Manager, Val, was extremely rude to myself and several other customers. Being understaffed is incredibly stressful, but there is no instance in where the worker should be rushing customers, especially those who are having a difficult time with technology (the card reader). I was trying to read what the questionare was asking me, as I had just taken out my credit card, and she clicked ‘accept’ FOR ME before I could read what it was asking me. If you are shopping with someone who isn’t the best with technology or would just like to be treated with decent respect— please ask to see another cashier!!:)
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February 2022 by Christine L
Fun Hello Kitty collection
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February 2022 by Zola Regele
I have called several times during open hours and no one answers the phone. Frustrating.
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February 2022 by Christine Lainberger
Fun Hello Kitty collection
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January 2022 by Sgt Bomb
Closes at 9 pm but won’t let you in the store at 8:06 pm :(. Saturday before Christmas. Will definitely not be making a return trip after traveling 2 hours to shop at a store.
