Firestone Complete Auto Care in Madison, WI has earned a reputation for providing reliable and friendly auto care services since 1926. Customers appreciate the quick and responsive service, with staff members who are helpful, accommodating, and eager to explain repair options clearly. The technicians and store manager create a positive experience, making customers feel supported and valued. Many reviews highlight the team’s willingness to go above and beyond, even stepping up at the last minute to meet customer needs. The store offers a range of services, including tire sales, oil changes, brake inspections, engine repairs, and checking major vehicle elements. Customers often receive detailed explanations of tire options and costs, with some appreciating the effort to honor competitor prices. The communication throughout the process is noted as frequent and helpful, ensuring customers are well-informed. Service times are generally quick, and the staff’s friendly attitude makes visits pleasant. Whether for routine maintenance or more complex repairs, Firestone Complete Auto Care in Madison is recognized for its professionalism, affordability, and dedication to getting customers back on the road safely.
I took my car here for a an alignment as a walk in and spoke with Maria. She got me set up and they got me in and out with awesome service. I will be going back in the future for any other needed repairs.
June 2025
The technicians and the store manager made my service very feel amazing, fast, responsive, understanding. They all were willing to accommodate me in my time of need. Thank you to everyone at this store for amazing service and support!
June 2025
I had a fantastic experience at firestone on mineral point. I was able to get an appointment quickly, Justin has been incredibly helpful and helped me understand what’s going on with my car and explaining the options available.