The East Washington Branch of Heartland Credit Union is a cashless location designed for in-person services like new account openings, loan applications, loan closings, and financial coaching. The branch features a drive-up with an ATM but no teller tubes, and operates by appointment only. Staff members, including Alyssa, are friendly, personable, and helpful, often greeting members warmly and assisting with questions or online banking issues. Many reviews highlight the staff’s professionalism and patience, making members feel comfortable and supported. Heartland Credit Union aims to make finances easier and more understandable for members who want to buy a home, start a business, or manage their money digitally. Members appreciate the online banking system, especially features like the snapshot tool that provides quick balance updates. Overall, the branch offers a friendly and helpful environment, with staff dedicated to providing steady support for members' financial needs.
Alyssa M. answered all my questions & was so helpful!
April 2024
Alyssa Mena helped be with a routine deposit, but made the experience super quick, painless, and personal. Always a great experience with the Heartland Credit Union staff!
April 2024
I had an appointment with Alyssa Mena last week and she was so helpful with all of my questions! Will be returning!
