-
September 2023 by Mari L.
news.yahoo.com/cvs-pharm…Read this current news article and decide for yourselves where NOT to shop! There are only TWO employees I trust at the 2 S. Bedford Street location and they are Kevin and Jason, the two pharmacists whom I will gladly give ALL FIVE STARS to, however they are being taken advantage of and I dread going in there one day to find them gone!
-
November 2022 by Edgar Gevorgyan
I had to receive money through Money-gram at CVS, the money order that was issued at the front desk was rejected by the bank. I took it back and it seems the employees had no clue what they were doing. They made me wait for about 1 hour and in the end, they gave me a number to call since they can't help. I wonder why they have the Money-gram or other services if they have no idea how to help the customers. The woman that was supposed to help me, somehow disappeared. I'd just go somewhere else for other service. Overly priced and poor customer service for the UW community.
-
September 2022 by Edgar Kevorkian
I had to receive money through Money-gram at CVS, the money order that was issued at the front desk was rejected by the bank. I took it back and it seems the employees had no clue what they were doing. They made me wait for about 1 hour and in the end, they gave me a number to call since they can't help. I wonder why they have the Money-gram or other services if they have no idea how to help the customers. The woman that was supposed to help me, somehow disappeared. I'd just go somewhere else for other service. Overly priced and poor customer service for the UW community.
-
September 2022 by Kurt Sensenbrenner
They don’t develop or accept 35mm film despite their website saying they do. When I asked an employee they clearly weren’t sure then just said “we don’t do that here.”
-
September 2022 by R Berg
Can’t take passport pictures
-
November 2021 by Paul M.
Grossly understaffed at the pharmacy counter. When you make an appt.on line for a flu shot and they tell you it didn't go thru even though it's confirmed on line? Staff says : People have trouble with using the online registration , not : CVS has online registration issues. Then you give your Medicare card individually to two more people and they tap away on the keyboard and you wait, and listen to the computer repeat : "Two pharmacy calls " endlessly ..... There were 5 people waiting for shots at one point, 3 people in pickup line and I don't know how many waiting at drive through. Then they're getting ready to give me a Covid shot instead of a Sr. flu shot. On a Tuesday morning, 45 minutes after arriving I get my flu shot 35 minutes after the appointment time.
-
April 2019 by Kaylee O.
Needs some serious help with training. After asking the manager where something was, he said they were 'remodeling' so he didn't know where anything was. Cashier didn't know how to apply my RedCard $5 coupon after I had redeemed it on my phone.
-
March 2019 by Michelle C.
It's nice the store has their own parking for customers. It can get full though pretty easily. CVS is overpriced but that's why they have their sales, coupon machines and extra care bucks system. Makes it much cheaper than even Walmart if you know how to pair your coupons with the sunday paper. Most staff is friendly. Decent place. Would recommend.
-
February 2019 by Ljz P.
Better deals here than Stinken Walgreens . The employees are a wonderful and helpful. The employees at Acewood and Cottage grove rd Walgreens are rude especially the Manager rude and unprofessional. I will never shop there again
-
January 2018 by Emily C.
I'm a solid fan of CVS, especially living so close to one. I have the ap downloaded on my phone, and I check for deals on what I plan to buy as much as I possibly can without being too obsessive about checking the ap for EVERY product. I'm also a huge fan of saving money, and it sounds silly but I pride myself on getting an email two years in a row saying that I'm in the top 2-3% of savers in Madison... something to celebrate? or something to be ashamed of? I'd say celebrate :D The store is pretty well laid out. Because I visit frequently, I've become familiar with the pharmacists and check out people. They're all pretty good. Though, some seem more enthusiastic about their jobs than others. The one thing, CVS, please help take better care of your restrooms! It's nice that they offer a restroom without a key in the downtown area, but these single-stall bathrooms need help.
