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February 2024 by DJ BEEBEAR.
If I may add THIS HAS Really been a long WAY.
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January 2024 by Lucy Gavigan
The staff wasn't very helpful.
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September 2023 by Henry Garcia
Excellent service, kindness of the staff.
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September 2023 by Leah E.
I was with Tracfone for over a decade but something went wrong recently. My phone suddenly stopped working, and I spent hours online with their tech support department, and they gave me the run around, cut me off, and locked up my phone even though my bill was paid. I gave up after five hours and the next day went to Cricket to get a new phone, the whole ordeal with the Clerk trying to get the transfer pin from Trac to get my new service activated with Cricket took 4 hours, and Trac jerked the clerk around. The clerk was there for me the whole time, and got my new service hooked up, activated, a new phone and plan, and no data was lost. Plus, this phone is much faster and has much more features and data space. I appreciate the good service and wish they have a brick and mortar store at a downtown State St. location as well.
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April 2023 by Robert Jahsman
Store Manager did not greet or assist at all. Just stayed behind the desk and talked on her cell phone. Very poor customer service skills. Location unclean, devices not on and dead
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April 2023 by Raven Smith
Store Manager did not greet or assist at all. Just stayed behind the desk and talked on her cell phone. Very poor customer service skills. Location unclean, devices not on and dead
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April 2023 by Robert J
Store Manager did not greet or assist at all. Just stayed behind the desk and talked on her cell phone. Very poor customer service skills. Location unclean, devices not on and dead
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November 2022 by Stevie W.
No they got auto pay rig up, I use to be able to pay automatically now I can't so I have to pay more, I'm supposed to be on the price discount but they can never find it in their system I will be going metro next week cricket is scammers
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June 2022 by Tippy Tee
Marcus provided excellent customer service. He was very knowledgeable about the issues I’d been experiencing with my phone. His customer service was phenomenal. I typically never leave reviews, but when I experience great customer service, I like to spread the good news! Great store, fast service, knowledgeable employees!! Kudos to that store. I’m a satisfied customer.
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May 2022 by Everclear Window Cleaning
Awesome staff. Smooth fast service.
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February 2022 by Rebekah D
Helpful staff and good service. I didn't have to wait long to be helped either which is also a plus going into cellphone retailers. The staff seems knowledgeable about their services and products. Also, it is conveniently located next door to Little Caesar's so we picked up dinner on our way out too.
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October 2021 by Mike Volenberg
The sales associates were very knowledgeable and a pleasure to deal with .
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October 2021 by Deb Komro
Deb Simon is wonderful!
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November 2020 by Erik Saynisch
Very helpful and friendly staff!
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September 2020 by Nicolemc Anderson
Edegar made me special day, happy
