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April 2024 by David Fields
Very, Attentatice, Knowledgeable and Friendly! ?
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March 2024 by Bill Schoeneberg
Good friendly people, and helpful.
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March 2024 by jesse deming
They took my piss quite well even let me pass and called me base God true homies
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March 2024 by Cesar Leon
Concentra customer service was very professional and responsive. Good service
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March 2024 by Leonisa Upton
Traveling to the area and my 2.5 year old came down with typical signs and symptoms of an ear infection. Called this office at 8:30 am to see how long the wait time was (4.5 hrs!!!) and was told they don't see kids under 3 years old bc they don't have a pediatric doctor on site. I've never heard of this at any urgent cares I've taken my children to...!!! Sadly, this is the only place that was in network with my insurance.Took my son to a different urgent care and were in and out within 1 hr and antibiotic prescription in hand.
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March 2024 by Chris Welch
Great customer service and they were very kind to my daughter
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March 2024 by Shannon Brown
I walked in 30 min after the site opened and was told that my wait would be 6.5 hours because there was only 1 doctor on site, and that while I could leave, I would have to stay within 5 min distance so when they called me I could come back.This is unacceptable. No one has the time to wait all day in an uncomfortable waiting room. The very least they could do is allow appointments and ensure they have enough staff to service customers in a timely manner.
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March 2024 by Taylor Hamm
Nice place, nice staff. I’m bothered for one main reason. I scheduled an appointment two weeks ahead of time for mid morning, got there 15 minutes early to fill out paperwork and was wrapped up by my appointment time. I still had to wait for all the other patients who were ahead of me, probably close to 45 minutes. If I would have known this, I would have have walked in at opening, two weeks sooner to waste less of a day. Seems like no point in having an appointment.
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March 2024 by Sam Fischer
Wish I could do zero stars. As a Travel CST I’ve had pre-employment screens 2-3 times a year for the past 5 years. This place is TERRIBLE! No appointments plus 2 hour wait times for simple lab work. If you need to see the physician I’d get there early and be prepared to wait 5+ hours. Do yourself a favor and ask your employer to set you up with Nova. They are quick, super nice, and easily the best spot in town for pre-employment. Get your act together Concentra, or go to Nova!
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February 2024 by Jhonny Garcia
Excellent work thank you
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January 2024 by Jim White
Very poor visit , office and nurse are good . My "Doctor " has poor English language, failed to fill out paper work properly. Wanted me to go to Milwaukee and see a hand surgeon, wrong advice! Had the splinter removed by a local doctor in quick order . Never again will I go here again.
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December 2023 by Jennifer Proudfit
I use the west side location for a walk in appointment. It may have been the time of day, but I was the only one in there and they were very efficient and speedy and getting me in an out. Everyone is very friendly.
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December 2023 by Simple Life
From the time that I arrived at the Concentra West, the entire staff was extremely informative and helpful. They were very attentive from whenever I filled out the paperwork and instructed me to stay inside the center because there is a chance I could get called into the physicians office early. I ended up getting called in early and all of the nurses were very funny and helpful and I had a good time even though I was there for negative reasons. Thank you and I appreciate your help.
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December 2023 by Valerie McDermott
The staff was very nice, patient and helpful. The wait time was pretty long, 1.5 hours to have a TB test placed, which took about 30 seconds. The person that administered the test gave me a blood blister and bruise, which has never happened to me before, but that didn't make it harder to read when I came back 48 hours later. Overall, it was a good place to go for what I needed, except for the wait time.
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November 2023 by Brian Norton
Extremely helpful and courteous staff. Waited for 45 minutes on a walk-in basis which seemed reasonable. The person working the front desk was helpful to everyone that walked up for questions.
