-
February 2024 by Gabriela Puma
Had very good experiences here in the past, but am very frustrated as I brought my car in a few weeks ago with the check engine light on and was told i needed to replace my evap cannister for $1400 for parts and labor. Less than a week later after barely using the car, the light is back on and they make me a new appointment. When i arrive they tell me that the warranty only covers the evap repairs, so looking for any other issue will cost me more for labor, even though I was literally just there and they supposedly ran a diagnostic and identified the evap as the only issue. They test the evap system and say its working fine, this was three days ago and the light is on again. Really disappointed that they expect me to pay more when it seems unclear if the expensive repair they said I needed was actually the problem, and they will not do any more looking into it without charging me more for labor. I can only recommend this place for tires, I would look elsewhere for other issues.
-
January 2024 by Jeffery Hosking
Trusting, good guys! Casey will do what you need!
-
October 2023 by Robert Curtis
Took my car in to get a break inspection. The folks here are great! Best customer service I've seen at any auto repair shop in Madison.
-
September 2023 by Jonathan Wood
They always treat me well. Have been going here for the better part of 10 years.
-
August 2023 by Ellie Baily
Excellent customer service. They were able to get me in really fast, within 45 minutes of calling, to fix my tire after running over a nail. The manager was great, very friendly.Service: Tires
-
July 2023 by Cyrus Spaulding
Brought my car in to have wheels balanced told me wheels are bent. And showed me what’s wrong with the vehicle. Great customer service and definitely will be back in the future
-
July 2023 by Adelheid Zimmerman
Luke and his team were kind, efficient, and great at communicating. The prices were reasonable and the work dependable.Services: Tires
-
January 2023 by Josh B
The shop did a test drive to identify the noice I was hearing and completed all the requested work quickly and professionally. I will be back for future service!Service: Auto maintenance
-
December 2022 by Josh Binstock
The shop did a test drive to identify the noice I was hearing and completed all the requested work quickly and professionally. I will be back for future service!Service: Auto maintenance
-
October 2022 by Kari Filteau
I contacted CarX when I had a flat and thought I needed a new tire. He quoted me what a new tire would be and that he could have it done by the next morning. I work early so I told him I'd drop it off before they close so it's already there. When I dropped it off they checked if it was repairable, and it turns out it was. He explained the whole process of how they patch a tire and find the leaks. I was in and out in under an hour and only paid $33 compared to $150+ for a new tire. Luke was very helpful, got me in quickly and was very honest about potential options and prices. I will definitely be back!
-
October 2022 by Melissa Meyer
Super helpful. Owner on premises.I dropped off my 20 year old Honda. They told me what needed to get done for safety and what I could put off for later. Gave me a detailed list of future maintenance and costs. Highly recommend.
-
June 2022 by Nick Rebacz
I took my car in to get the starter fixed. They fixed it fast but the car broke down for a separate issue it never had until it was taken into this shop. And after all the money I put into it they were very unhelpful in helping me figure this new issue out.Service: Auto maintenance
-
May 2022 by rsundstrom7
Had flat in the sidewall of the tire, had to replace the tire Got me in and out quickly when everyone else was booked out on a Friday. Great Service!
-
March 2022 by Chris Sohacki
Friendly staff, fair pricing, and very timely for services. Was finished with service earlier than informed from scheduling.
-
February 2022 by Patrick McGuire
Super friendly staff! They’ll answer all of your questions honestly, and the service was quick. They’ll go out of their way to get anything they might not have on hand (more obscure material) and they will provide you with the pros and cons of each option for service instead of just telling you what needs to be done.
