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September 2023 by Mallary B.
Excellence and kindness continue to be the way we describe the people at Capital City Transfer. We have used them several times over the last 15 years. They moved some things for us again last week. Jake and Ty did an EXCELLENT job and were extremely careful. They treated our things like they would treat their own things and did it all with a smile. We appreciate that this is at least the third time Jake has helped move things for us and that LaRae is always willing and more than capable of helping to arrange the moves! Dealing with the same people over the years makes things go smoother and shows the quality of the business! Thank you!!!
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September 2023 by David D.
Capital City moved us twelve years ago. It was such a stress free experience I decided to go with them for our recent move. I could not be more impressed with their timeliness, efficiency and professionalism. The crew that moved us made sure that every item was accounted for and that our needs were met before they left the job. I would recommend Capital City Transfer without hesitation.
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September 2023 by Ivy D.
They moved me from Louisville, KY to Madison, WI. I couldn't have been more pleased. They arrived on time, were very professional, and competitively priced. Everything arrived safely to my new home, including a valuable piano which was unharmed! They set the furniture up exactly as I wanted. Staff was friendly and easy to work with. Would highly recommend!! No damage to walls or any shipped items. They took very good care wrapping everything and making sure the process went smoothly.
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March 2021 by Bill C.
Friendly efficient. Carefully packed and moved everything. On time, if they said 8:30 they were ready to move at 8:30. Competitively priced, actual price was less than estimated. Had plenty of help, 4 men, and they didn't stop until it was break time. No dilly dallying!
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August 2020 by Maydena L.
I just used the service ( late July loading And early August delivery). The worst experience. 1. 3 of the 5 Desk drawer slides broken. 2. One mirror was broken 3. Vacuum broken 4. The exterior of some packing boxes was broken. Cannot believe it. 5. Will I find more broken items? The agent was amazing but local movers in Madison aren't that professional. Due to COVID-19, I did not watch them closely. Turned out They did not wrap my executive desk as they did to the sofa. Instead they took out drawers. On the delivery day, drawer track/slide were broken and could not be placed back. I had to pay to have a craftsman to fix it next week, $100 per hour ( update: drawers slides were broken and cannot be repaired. New slides must be replaced.) I was unpacking and just found out one of the two mirrors was broken. Oh my gosh. Unsure if it was broken on the way or on the delivery day when the driver did all the unloading ( his local helper did not show up) From my interaction with the agent, i felt great, thinking this moving would be the best. However, it turned out to be The worst moving experience among the 3-4 moving in the past several years. Plus I have gave a large amount of tip to all the movers. The insurance package I selected: I pay $80； $1000 deductible. Lesson learned: will never buy any insurance. Or buy the most expensive insurance and little tipping of movers. It's getting worse. While unpacking today on 8/16, I found out the vacuum cleaner was broken.
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July 2020 by Keelie J.
I have to tell you I have moved twice with this company and the staff was amazing both times. You couldn't even tell they had been in my house and they took great care of my items. I had two different crews but both times they we courteous, kind and did an amazing job. I used another local company once and the experience with the other said two men company was not near as lovely..... these guys rock!!! I will use them for any future moves for sure!!
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August 2018 by Debbi P.
I have moved dozens of times and this was by far the worst experience ever. RaLae came to my home and failed to tell me that my load was small therefore it would not be delivered on time and would be difficult to get a driver to take. She told me that Capital City is not an agent as they have their own drivers. They are only agents for Wheaton so they basically do nothing. She explained that she handles any problems that may arise but when the issue of delivery arose, she would not answer or return calls. The pick up driver for Capital City arrived with two teen age kids. The boy had his hands down his pants in my house, then ran outside to pee by my bedroom window at an apartment complex. The girl had to be instructed by me several times to number the boxes that she seemed to overlook. She did not make sure the stickers were on securely and I had 5 boxes arrive without numbers. This is a fly by night mover. Next, the delivery was two weeks outside the window that was on the binding contract. It took 4 weeks to receive my belongings for a 12 hour trip. The excuse was that they had a shortage of drivers but the Wheaton delivery drivers denied that as the reason. My boxes arrived crushed, the furniture was not in blankets on the truck and was damaged upon delivery. Please save yourself aggravation, lies and damaged goods as this company is a joke!!!!!!!!! It always amazes me when you get attitude by the very people that are incompetent.
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June 2018 by
Excellent service from start to finish. Moved within Madison area. Responsive, courteous customer service from the schedulers and the person who came to give us an estimate. The folks who packed our home up and loaded/unloaded were professional, friendly, efficient, and worked hard to get the job done right. They took care to ensure no damage to our walls or floors while moving items. Good value for the price. We also stored our goods overnight at their warehouse at a reasonable price. We have used Capital City Transfer twice now for moves around the Madison area in the past 5 years and have been very pleased with the excellent service they provide. We would not hesitate to recommend this company to our friends and family in the future.
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June 2018 by Michael Bruno
An amazing production of Hunchback of Notre Dame. Everything was spectacular. The acting, vocals, orchestra and chorus were outstanding. Bravos to Andrew Abrams and the entire cast crew and orchestra!
