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June 2023 by Sheila Landrum
They shipped me aquarium pumps that were covered in mold, even the cords were! Ick!!!
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July 2022 by George Riley
I bought a aquarium light through amazon from these people and it stopped working after 3 months?? My old one worked for over 3 year's. SMH. Just like a couple people said in the reveiws find another place to get your fish tank equipment from.
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October 2021 by gary wright
ZERO STARS !! IS SADLY NOT AN OPTION.Purchased 2 power heads, one has failed 60 days later. The company says they have a 30 day warranty in their ad. Will never purchase from them again. These have lasted years in my usage of them. Think twice about ordering from them.
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August 2021 by Kayla Holland
Made an ebay purchase through this company. What a joke!! Item came with no paperwork and apparently only a 30 day warranty. Shortly after 30 days the pump broke. I reached out for support and was told nothing could be done because it was out of the coverage timeframe. No replacement, no refund ($50+)No concern for customer satisfaction, or the faulty item. DO NOT purchase from this company unless you plan to end up spending moreoney elsewhere shortly after. Worst customer service I've experienced.It's luck of the draw, but if you have any issues they are "sorry but nothing further they can do"
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July 2021 by Tony Gober
I ordered a three stage SunSun canister filter that was missing parts. They have sent email after email requesting pictures and info about the missing parts but have never sent them.They even say on the eBay ad to email them if you are missing any parts but now they claim that this has never happened before. I would recommend finding another vendor and stay away from these people.If you don't believe me just take a deeper look in the reviews before you make your order. I should have...
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June 2021 by Schaefer Susan
One of our most fave suppliers for all our aquarium needs. Large selection & super affordable plus free shipping...you can’t beat that these days!!! Highly recommend them to anyone needing filters, tubing, aeration, lighting, etc. for your aquatics. Thanks CLL Pet Supplies!!!
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May 2021 by Robert Brooks
This place isn't a fan of getting back to customers when it comes to defective products.
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April 2021 by Keith Benson
Horrible customer service they sent out defective broken items they do not stand behind their items they like to postponed on giving you a refund and you end up having to have eBay step in and then eBay will either issue the refund after they give the buyer a couple days to work things out never don't work out then email either issue refund or they will require you to return the item and not get your refund until they received item making it take longer and then the seller doesn't report them receiving it right away which they have two days to do it even is longer to get your refund and the seller loves to play games they'll say they will work with you send a picture and then they'll make it right they do not do that they don't send you to replacement item then they'll try saying all we can issue a partial refund even though they supposed to issue a full refund because of the item being defective. Either way you'll end up having to have eBay stuff in and then the seller have so much time and then you have to eat call eBay back at the seller don't do anything they have eBay stuff in an issue a full refund or ebay may make you return the item before you can get your refund making it even longer on top of getting a refund.Do not buy any fish filter canisters from C.L.L pet supplies sells damage and broken items and be careful because they also have other sister hitting companies on eBay and Amazon like aquatic.hobbyist because aquatic.hobbyist is a sister company that they run underneath C.L.L Pet Supplies warning to all stay away from them two companies. I give C.L.L Pet Supplies a F--- for there grade.
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February 2021 by Taylor McGonigal
I have tried to contact them because my lights i got do not work. I have sent 2 emails and this is my second review. I am very unhappy and now my fish and turtle are. Could someone from this company please contact me so i get get a return label and new supplies THAT WORK?!?!?!
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October 2020 by Ricky Gonzalez
I ordered a sponge Phil get that was supposed to come with ail line tubing however it was not included when I opened my package. Only reason why I bought it. Don’t waste your time dealing with this company. Buy somewhere else
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September 2020 by Bryan Clark
Ordered some airline tubing because their price was pretty good and then a day later and with no explanation, message, or notice my order was canceled. Item still shows up on their website as in stock. Tried contacting and got no response.
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May 2020 by Michael Fowler
Recently purchased a SunSun Canister Filter. Easy online process. Extremely reasonable pricing. Extremly quick shipping. Overall great experience. I'll be happy to purchase through them again!
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April 2020 by Leo Sambs
Have ordered multiple items off ebay and have received all quickly and true to description.
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April 2020 by Kevin Williamson
Horrible customer service, doesn’t stand behind their products. Ordered 2 lights, stopped working 2 months later and wouldn’t replace or repair them.
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January 2020 by Tray Warren
Best Prices On Ebay!!
