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July 2024 by Angela Korin
Guy sat on video chat and was rude when I had to repeat myself 3 times. Never again.
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June 2024 by Kelly Remus
No bathroom. Do not recommend.
Updated earlier post after they replied which I think is respectful, so updated to two stars. I think gas stations without bathrooms are the worst, so still do not recommend.
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April 2024 by Kade Kaat
Hours are a decent time, but the cashier is always distracted or rude. Most times the technology will be blamed on user error on the employees side to make the customer feel stupid.
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March 2024 by Kevin F.
DONT GO TO THIS DISHONEST GAS STATION!!! Bought gas and a carwash at the pump. Went to the carwash, and it was out of order. Went in to talk to the cashier about a refund, but they assured me that the carwash would be fixed within a few days before the wash code expires. Unfortunately, they did not get it fixed within the timeframe they had mentioned. They were not able to provide me with a refund, and for that, I am NEVER going back there and which is why I am warning those in my reviews of this gas station. !!! LIFE LESSON: Do not buy a carwash at the pump unless you know that the carwash is working !!!
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December 2023 by Molly Trueblood
Please assume this car wash isn't working and go anywhere else. I had a similar experience today as others have written about previously. I used the car wash only, paid $10 cash in the automatic machine, did not get a receipt, and when I drove in, the car wash was out of soap. So my car got sprayed with dirty water for five minutes before I could drive up to the register, where the attendant gave me a phone number to call, then refused to give me a reimbursement without a receipt, even though I heard the manager tell him to do so. He complained about it for five minutes before he gave me the reimbursement, and made me give him my phone number just in case.I just don't hope people driving through Madison stop here and get a bad impression of our city.
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July 2023 by Jose Cervantes
Good service
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July 2023 by Nan T B
Car wash leaves all white spots on the car. Water pressure is low.
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July 2023 by DeMiGoD of ComFort
6/27/23 update 2:00pm: place is currently having issues w pump working properly , charging double at pumps and at register.
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June 2023 by Northside1919 N.
Zero stars if I could! Better Business Bureau where you at? The night manager has a non-employee behind the register and hit refund cash to my transaction and then said my refund would show up in a few days surprise surprise it has not come back. I have tried to get my refund from day time manager as well and he continues to say your bank will refund you. Its been 3 weeks the transaction is no longer pending and he still will mot give me my money. 6/9/23 returned to buy vuse and he will not take legitimate coupons "because he doesn't get HIS money and it is a scam!" This is an absolute joke. And he does not have his pumps regulated by department of weights and measures. Move into a community steal from the people and still complain about YOUR money all the while you show off your 70,000 car bought off of the backs of the people you rob! I have evidence and more peoples accounts to prove my case.
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March 2023 by Jonathan Kempfert
Got a car wash with my gas purchase. Of course receipt didn’t print. Go inside and the attendant says he can’t do anything about it at the moment, and tries to have me call a number the next day. Will never stop here again. Terrible costumer service and will be driving a little further out of my way for the local Kwik Trips in this area.
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November 2022 by Jer Ca
Would give no stars if I could . Horrible costumer service. Went in to buy gas and small candy . He only charged me for the candy when I had also asked for gas. He was watching a movie at the desk and yelled at me and said next time look at the screen . I usually don’t make reviews but this was the worse I’ve had in my life . There’s always something bad happening like 90% of my previous visits.
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August 2022 by Shawn Peterson
Sign reads 6am opens when its feels like 615/630 or 7 tons of homeless people just hanging out parking lot full of trash.... place is a dump should be condemned go to woodman's gas station nxt store 1000% better how is this place still open??? Obviously BP CAN CARE LESS so when they reply to your reviews ? its a joke
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July 2022 by Winnie Chan (Wc)
Worst car wash! Don't waste your money!!! Go to Mobile on junction rd
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June 2022 by MC Enterprise
The cashier is very rude‼️don’t know if he was having a bad day or the job is not for him.He seem very stress like he going to physical fight a customer.I seen him aggressively throw cigar packs back on shelf after the customers didn’t have they ID or didn’t have enough money to pay.And the cashier accused me of opening a item.I try to return for another kind of the same item.Yes I walk out after my purchase, In 3sec I changed my mind and came right back to return the item for different kind.The sealed was not broken!!But if I will have returned the same energy.He will have continued to argue with me.He could just said I would have return it, but sales are Final once you walk out the store with that particular item.I will have respected that then he being sassy with me.I get it! It’s a difficult job dealing with customers.But it’s a certain way you talk to people and represent the company you working for..If I see his truck park,I will just go to other gas station.
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June 2022 by Jeffrey Zoerner
No water in the squeegee bins; I asked for a receipt but the pump was out of paper; I had to watch commercials while pumping my gas. Next time I'll just wait for a space at the Woodman's station to open up.
