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“I came in with some mechanical problems and was helped by Reegan. He was so great and knowledgeable and just super pleasant to work with. One of my best experiences in a bike shop.”
“Was waited on within a reasonable amount of time, questions were answered, decided on a bike, bought it for a reasonable price. My first experience with Erik's, and so far good. Hopefully the follow-up service is just as pleasant.
UPDATE: Stopped in yesterday after breaking my chain, which was fixed same day and for less than the estimate.”
“I love Momo! The staff are always friendly and my bike always feels new after a tuning and clean-up. They are also willing to take a look at my bike free of charge and give recommendations, including helping me figure out how to do those updates myself!
I had a bolt shear off my saddle a few months back, which dropped the saddle in the road and luckily did not result in me crashing, but left me walking my bike. Luckily, it happened just a few blocks from MoMo, and when I walked in asking if I could buy an appropriate replacement bolt, they had a spare that they gave me free of charge!
I also bought a bike here a number of years back and had a great experience with low pressure sales, style and size recommendations, and a complementary fitting that makes riding that bike like slipping on a favorite pair of sneakers every time.
Staff consistently go above and beyond for customers, and while the prices aren't cheap, the gear is top notch and well worth it!”
“"We had an excellent experience with B-rad at Trek! He was incredibly knowledgeable and friendly, helping us find exactly what we needed. Brad went above and beyond to answer all of our questions.”
“The staff is extremely knowledgeable, friendly, and helpful. I called them from out of state to help fix my school aged son’s bike. They were very accommodating and did a great job!”
“Lane very patiently walked us through the process of buying a new bike, clearly explained the pros and cons of different types and accessories, and was happy to let us take a half hour to double check the used bike store just to confirm we were getting a good deal (we were).
My girlfriend rode it home and she is thrilled with her purchase and how much better it is compared to her old department store bike. We will be returning in the future!”
“Just picked up our bikes after a mid-winter tune up completed by Dan & his team at Slow Roll Bicycle. It feels and looks like we have two brand new bicycles. Thank you so much for doing such a thorough job. We are extremely satisfied!”
“Great people.
Great customer service.
If they don't have exactly what you're looking for, they'll even direct you to where you can find it.”
“A great bike shop that bends over backwards to make things work. Expertise especially for those that are serious about biking. The negative by the guy that thinks bike fits should be free is ignorable. The owner, Colin, will spend hours with you to make sure all aspects of your bike fit are correct. I know of no quality bike fitters that work for free. Excellent business practices.”
“Have purchased several electric bikes from this place! The bikes are wonderful! The staff are always outstanding! Huge shoutout to both Gary and Steve for helping me find another great bike!”
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“Amazing experience.
Called them on a Saturday to inquire about a replacement part on an old Trek. The team called me the following day on Sunday, and we were able to discuss more. I was at an event and couldn't make it before store close but still this was amazing, I had called multiple other bike shops and this was the one that called back. (I believe I talked to Alice?) They were great
On Monday I finally received my replacement part which fit, the technician Jake was super helpful, knowledgeable and super friendly. I will be back! Great folks.”