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September 2024 by Terry Graning
Instantaneous result! Good job Mario!
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July 2024 by Tyler Wright
BetterLife became my provider after the merger with National Mutual Benefit a few years ago. I haven't had to have any interactions with the company besides making premium payments. However, I find their website very not-user friendly. I test software for a living, so I know when a website is not as usable as it could be. There is no way to submit changes to address or phone number anywhere (I would have expected it to be in the Profile or something). Also, when trying to submit a contact request through their online form, it kept saying anything I put in the message free text box contained "blocked words" with no more details about what words were blocked (all I said is I needed to update my address).
I'll give them the benefit of a doubt and assume their direct customer service is good, but hopefully someone sees this and they move to improve their website.
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April 2024 by Dan Biely
Quick response. Excellent!
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January 2024 by Christie Loftsgordon
AGENT STEVE ERNST VERY PROFESSIONAL.
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January 2024 by mariska swartz
I especially appreciate Stephanie Ware's care & assistance with my needs. She made me feel important & looked after.
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January 2024 by Tasha Roach
Nicole is awesome!!!
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September 2023 by Mac
Mike, who was our initial contact was very knowledgeable and great to work with. During this difficult time, Mike made us feel like we could get through this. Life Insurance claims, from the family perspective is a very emotional process. Better Life, especially Mike, helped our family through the process. Thanks Mike!!
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September 2023 by Donald Rosentreter
GREAT JOB!!!!!!!!!!!!!!!
THANKYOU
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August 2023 by Barbara Andrysik
Nicole Henry was very easy to work with. She was very professional and personable.
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August 2023 by Kaye DeMartino
I truly enjoy my coworkers and BetterLife’s commitment to creating a company culture that focuses mission, values, behaviors and an ideal work atmosphere.
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April 2023 by Mark Schlicht
Mike, who was our initial contact was very knowledgeable and great to work with. During this difficult time, Mike made us feel like we could get through this. Life Insurance claims, from the family perspective is a very emotional process. Better Life, especially Mike, helped our family through the process. Thanks Mike!!
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October 2022 by Amanda Oldenburg
BetterLife is a Fabulous company to work with! They are different from any other insurance company in that they Always put their members first and have lots of amazing member benefits! They are always working hard to make things as member friendly for their customers as possible. I love that you can be sure to also see the employees around local communities helping out in any way they can. I would highly recommend BetterLife!
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October 2022 by Kandace Keuler
Great coverage and service
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August 2022 by Raymond Johnson
I have had a pleasant experience with the calls I have made and all email correspondence dealing with my accounts. I would highly recommend their services.
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January 2022 by Dean Gardner
Very friendly and knowledgeable people
