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February 2024 by Jeffrey Bernstein
Since I couldn't post a review for the one by West towne I'll have to make one here. Bought a copy of super Mario rpg as a birthday present and they unwrapped the game before deciding they didn't want it. Went to exchange it for them only to be told you can't return things that have been opened. Was I told that when I purchased the game? No. Does it say that on the receipt? Nope. How about online ? Also no. Manager has the gall to tell me to just go to a pawn shop to sell it. That was uncalled for and just plain rude.
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February 2024 by quantumfox
They have electronics. ?
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February 2024 by Caleb Baumann
The employees are always willing to help. I enjoyed how ready they were to help me find what I was looking for.
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February 2024 by Eric Johnson
I just wanted to know if they had dishwasher salt in stock. I saw it when i bought my dishwasher. Apparently they will NOT let you talk to anyone at the store...and it wont come up in their online system. It took me 35min on hold to reach someone in India who had a tough accent to understand-- who wanted all my information before they would even talk to me-- only to tell me I have to go to the store to see if its in stock. This is absurd. F-you best buy, I'm cancelling my card.
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February 2024 by Leah Van
Super great service! Bela and Gavin helped me find exactly what I needed
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February 2024 by Kenneth Boe
Friendly
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February 2024 by Me Ytram
Best Buy is always a great place for your Electronics Especially the 1 on East side of Madison
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February 2024 by TRU LUV
Great help. And I found a net gear router for a nice price
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February 2024 by Nicole Bradley
Trevor in appliances was great he knew his stuff and went out of his way to work with me even when I changed my mind and wanted to order something different and Connor was also very good to us too!
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February 2024 by Imthejonacuh H. Cuhh
Really bad I went to pick up a new phone I am disabled I asked for customer service and it took them 50 minutes horrible East side Madison Best Buy.
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February 2024 by m k
Went in to talk appliances. Met Sales Consultant Devan. He was awesome! We will be returning soon to consult with Devan again for our new appliances. I appreciated Devan's knowledge, how he explained things, his listening skills, and his willingness to help.
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February 2024 by Rev B Joseph Christopher
Good and friendly
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February 2024 by Kinko
They had what we needed, and we were in and out fast
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January 2024 by Bernard Pitsch
Great place to shop for anything
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December 2023 by Mark and Lisa Woock
Went to pick up an item was not ready for pickup. Now we have to make another hour trip. Better get a better discount for travel time.Went to pick up today brought home and this is what we received. Not happy. Better get a refund.Update new stove coming January 2nd. Still unexceptable in my opinion.
