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November 2023 by Vanessa H
Great service! Hair products and body oil are my favorites here.
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November 2023 by Selena M
I had a birthday party hosted here by the wonderful staff and everyone was so kind and welcoming! Kudos to Ben and Helen for making it very special! The party was completely free and we got facials and we got quite a bit for goodie bags while sipping on teas with our cupcakes!!! Definitely can’t wait for next my next birthday party here again!Keep being Awesome to all of you and I can’t thank you guys enough!
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February 2023 by Karissa Dunn
Amazing! They are always so kind and offering to help me find the best product! I love the tea and botanical repair leave in treatment! Everyone is always very knowledgeable about product and go above and beyond to locate items they do not have!
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December 2022 by Joel Roberts
The staff was extremely helpful, kind, and engaging. I would return based on the staff interaction alone. They made our experience fun & had us leaving with smiles on our faces.
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September 2022 by Serena DeMars
I came in with skepticism looking for a shampoo and conditioner that would "fix" my hair. Meghan was extremely helpful, knowledgeable, and patient. I signed up for Aveda plus and it was so worth it. Received a free facial, attended a reflexology foot soak, and my hair is fixed. I absolutely love this store. It is not cheap but I believe in the products and the customer care is amazing.
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June 2022 by Vandora Monroe
My visit to this location was outstanding! ?? The sales consultant (Patricia) explained out every question that I had (Great Listener).She also Help me get the Best buys for the product that I decided to purchase. Explaining all of promotions so that I also have travel sizes of the products and earning points for my purchases...Very knowledgeable, professional, wonderful experience ?? .
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May 2022 by Melissa Rebholz
Ben was very helpful and kind. He offered me a cup of tea while he was finishing with another customer. I appreciated his recommendations, and time spent to find the correct products for me.
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May 2022 by Terese Hoffman
Way over priced but good product and outstanding customer service by Patricia @ the West Town Madison location.
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March 2022 by Jackie
Cassandra H. was so helpful and friendly. I knew what I wanted right away, but she was helpful regardless. I didn’t feel pressured into buying anything I didn’t want or need and she had the sweetest personality. I don’t usually buy Aveda in store but my interaction with her will have me coming back. Great customer service.
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February 2022 by Pamela Talmadge
Ben and Patrice at this beautiful Aveda Store are the dynamic duo. They provide the highest level of customer service. I enjoyed my shopping experience. I met their loyal clients as we shared our passion for our favorite Aveda products. It was like being at the best shopping party in Madison!
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January 2022 by Google User
I had a very pleasant experience. The staff was attentive as usual. The products were a good quality. A friend was looking for a hand lotion and they were able to test it to see how it felt before buying it.Everything was clean and employees were masked.
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December 2021 by Kellie K.
Went into Aveda (West Towne Mall) with a facial skin problem and BEN was super helpful. He literally suggested products that would get results ~ and discussed how to use them. I have been using the Aveda products and I'm so happy with the results Ben ~ thank you!! Keep doing what you're doing, because you're amazing!
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December 2021 by K b
From the moment we walked in the doors, Ben was attentive and so helpful! He quite literally is THE BEST salesperson we have encountered at this Aveda store. If we could give more stars we would!! Thank you Ben!
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December 2021 by Larry Schuller
Great people! Had a great time talking to them about presents for my daughters.
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July 2021 by Toni Caleb
I had been so frustrated with my online order experience and the assistance (or lack there of) that I was ready to end all future purchases with Aveda. I worked with Ben at the Aveda store in Madison, WI. He was amazing. He went above and beyond to help me. I was so grateful and so appreciate for his willingness to assist me. I know it wasn't easy and he was never frustrated or irritated. He has definitely restored my faith in Aveda. They are sooooo lucky to have him. Thank you, Ben.
