-
April 2023 by Gregory Blair
Auto Glass Fitters set a date to fix the side window of my car. I called the day prior to confirm the part was in stock. Technician said the part was available, and they would be there the following day. Text at 845AM day of repair, they text saying the part is not in stock, and they will need to push the appointment back another 5 days. I would not recommend using this company. Not sure why State Farm continues to use them. Management was incredibly rude when I called, put me on hold several times, and then passed me off to State Farm. SafeLite got me in the next day.Service: Auto side window replacement
-
February 2023 by Jonathan Garber
Excellent service. The chap who replaced my windshield came over at a convenient time and installed my windshield quickly! And at a very reasonable price. Saved me $150 from their national competitor!!Service: Auto rear window replacement
-
October 2022 by Amari Blacc
Tony came at 10 and was done by 10:35. He explained to me how to care for the windshield for the next 24/hrs. Very quick, very thorough. Thank you!Service: Auto windshield replacement
-
October 2022 by Sam Sampson
Tony came at 10 and was done by 10:35. He explained to me how to care for the windshield for the next 24/hrs. Very quick, very thorough. Thank you!Service: Auto windshield replacement
-
October 2022 by Cortez Mitchell
The guy had a great attitude even though I wasted an hour of his time trying to get him paid. Finally got him paid and I don't think it took a half hour. also the cheapest place I could find. WINNINGService: Auto rear window replacement
-
October 2022 by Rayna S.
Great customer service and the window looks great ! They come to fix the windows. Thank you for being professional and replacing my windshield. I recommend this company and will use it again. Keep up the great work !
-
August 2022 by Karen Kreuger
The gentlemen came to my house and had replaced the windshield in 30 minutes. He did a great job and thoroughly went over after care with me as well.Service: Auto windshield replacement
-
July 2022 by eightpeople9
Don't bother making any appointments. Read this before you decide. Was told in an unprofessional appointment call that they'll call me back for this mobile windshield fix around 8am to 5pm with no confirmation and I asked all the questions as this receptionist answers some of your questions just before they hang up. Don't waste nearly a month as I did. Cancel your appointment and find another supplier. Had to wait because I went through insurance and needed to wait til the appointment date that was never going to happen.
-
March 2022 by Lauren Clark
I had a great experience with Auto Glass Fitters. Tony was very friendly, arrived when he said he would, and gave me tips for taking care of my new windshield. It was also much cheaper than other places in the area.
-
December 2021 by Ben Stuart
I made an appointment for a windshield replacement and the day before was told on the phone that someone would contact me the day of my appointment between 8:30 and 9:30 am to inform me of when they would be here. I didn't get a call in that timeframe so at 10:11am I called them and was told that they didn't have this glass in supply and they had no idea when it would be available. So... nobody was going to contact me to let me know? I made special arrangements for the day to get another vehicle to use. Very frustrating. I understand if something is not in stock but come on this is communications and customer service 101 here folks.
-
November 2021 by conway middleton
Tony gave me a call in the morning confirming the appointment. Then showed up and installed a new windshield within 30 minutes. After, he gave me some information about glass for new and older vehicles that was useful. Lastly, the quote and cost were the same as on the phone and it was $150 less than any other windshield replacement in Madison.Service: Windscreen replacement
-
October 2021 by Teresa Baymon
Tried to get information about their business, as I was trying to wrap up the conversation the gentleman who answered the phone hung up on me.
-
August 2021 by Jerry Meise
To expensive
-
January 2021 by Abigail Roberts
I called and the lady asked for my zip code and she said we don't serve that area and before I could say I would drive to Madison she hung up on me before I got a word out. Rude. Unprofessional
-
October 2020 by Lashonda Hill
I had an appointment and noone showed up and once i called they didnt answer
