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March 2024 by Huiming Yu
Please be careful when you need to buy furniture, Ashley is really bad, their salesmen always lie to you, they don't care how much you spend, just cheat, so don't go to Ashley, lose your money and not have anything A little joy in buying new furniture
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March 2024 by Karen Bartelt
Ashley Furniture has great selections. We chose a Flexsteel set. Parkis W was super helpful! We will be back to add to our selection in the near future!!
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March 2024 by Ginny Lewison
It doesn’t seem like anybody here knows how to do much of anything. Lack of knowledge on even how to price, check out, return samples should be embarrassing to Ashley
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March 2024 by Jade Ansteth
Great customer service and help!
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February 2024 by Stephanie Reese
Parks was super helpful and easy to work with!!
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February 2024 by Jorge Sanchez
Great service I love it . specially the seller Amy she’s fabulous and we feel very confortable buying with her I highly recommended her , she knows Olot and she got good taste of furniture and advice the best deal , thank you Amy.
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February 2024 by Joe Fuchs
Worked with a great salesperson
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February 2024 by Tricia T
The service we received in the store was great. Unfortunately, when it came to dealing with delivery, I was greatly disappointed. Our delivery date was reschedule with notice via text. They give you the option to propose other dates, but it quickly became clear to me that this was an AI service. I asked repeatedly for a phone call as I had many questions, but never received a response, was never provided contact information, and the one response I did receive was when I finally said "no" in response to the new proposed date but didn't address any of my concerns. Would not recommend.
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February 2024 by Eric Garneau
Parkis was awesome. I went into the store looking for a replacement recliner and, after I told him what I like, he recommended a specific model. I took a look around the whole store after, and I ended up buying the exact chair he pointed me to. He knows his stuff! Super friendly, speedy experience, flexible financing - I’ll definitely be back.
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February 2024 by Aron Shelton
Great experience would recommend to anyone looking for package deals. Ask for a discount or gift certificate.
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February 2024 by John Eley
We had a great experience at Ashley furniture Mart. Vic and Austin were great salesman that patiently answered all of our questions, were very knowledgeable and solved all of our problems.
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February 2024 by Chris Milewski
Jenny Hefty was very helpful. We needed a new dining room table/chairs. She helped us from the moment we walked in, but was not at all pushy and helped present good options for us. Great experience and her helped sealed the deal for us to buy. Thank you!
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February 2024 by Anna Welch
This was our first time in the store, and will definitely be our last time. We walked into the store and were greeted by an extremely rude man. He asked us what we were specifically looking for. We had told me anything, because we were there to look around at the many things you guys carry. He would not let it go that we said anything and continuously was nagging us. He then preceded to say “well you don’t need to see this flyer” and walk away. Later on, when we were walking around in the store the man approached us asking us how we were doing in a super rude tone and also waved at us later. Extremely unprofessional service and will not be back because of him.
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February 2024 by cami dawn
Been here Twice in two weeks. Bought new Waher , Drier set that has been installed, working great, and look Super from our 25 yr old set of Kenmore, got my money's worth there.Second visit last Saturday I purchased a NEW Bed with adjustable base . Will be delivered and set up Friday 1-12-2024 . I am looking so forward to getting better quality sleep ?
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January 2024 by Jeff LaSee
I am an Ashley customer by way of Veridian Homes. My sales rep, Kay Hancock, was good but that's where it ended.Every one of the appliances received has had an installation issue, not a manufacturing issue. The water line to the dishwasher wasn't turned on, the gas range was setup for LP not natural gas, the dryer wobbles, they scratched the floor when the dryer was installed, the refrigerator doors aren't level, the gas range is making black soot, they dented handles on the oven. That's through the first three months. The techs they send are incompetent and honestly just weird. The techs have left trash in our house. Ashley dispatch has sent techs to the wrong address. It's just a mess.I won't use Ashley again outside of the warranty period. Ever. Why Veridian switched from Grand Appliance to Ashley, I'll never know but suffice to say it was not the right choice for customers. Buyer beware.Edit: It's been 2 months and no one called me back like they said they would. Bad customer service. Veridian customers beware.
