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November 2023 by Savannah Roy
Staff here are super nice and easy to work with. Guy was very helpful including carrying items to our car. We never felt pressured to buy anything and the prices are super reasonable. We’re very happy with our purchase.Also, we saw encouraging signs that staff have hanging up for each other and things for staff birthdays. We like knowing that we’re purchasing from people that seem to care about each others’ wellbeing.
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September 2023 by Patricia Cooper
Had a very positive mattress buying experience. Both Scott Bauman and Darcy Fellinger were super helpful but not overly pressing, the delivery service people did a great job, and we were happy with the price.
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September 2023 by Barbara Hein
The salespeople and staff were extremely helpful, and our new mattresses are very comfortable.
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September 2023 by Dominic C.
Bought a love seat that my girlfriend and I watch tv and fall asleep on every night. Paul and the team were so considerate. And I was so glad to see it was a family business. Definitely coming back when I need more furniture!
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September 2023 by Anthony A.
Great to see a family business, especially that puts the customers priorities, front and center. Support your local businesses people! Good prices too.
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August 2023 by Tammi Wedekind
I had a brand new mattress under warranty that was defective in a very short span of time. A firm mattress with a huge divit right in the middle of the mattress. After taking pictures and sending them to A-1 They agreed to replace the mattress. So I had to hawl the old mattress to the warehouse and they gave me a replacement. But the replacement was probably a used return with the same defect as the one I had brought in!!
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August 2023 by Chrome70
John Sr, his family, Rachael, Clint, Roger, & everyone at A1 Furniture are phenomenal! They have helped me so much in a time when I've lost pretty much everything from a fire. I have bought furniture from them in the past & it was beautiful, great quality, & prices!! I now have just as wonderful furniture that looks so classy with a rustic look! These pictures are of living room furniture but I also got a bedroom set too, that is fabulous!! I ❤️ IT!!! THANK YOU bunches & bunches!! God Bless?❤️?
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August 2023 by Alice Ojala-Johnson
Great store!! They have a HUGE selection of whatever type of furniture you're looking for. Friendly and helpful salesperson showed me different styles of recliners.?
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July 2023 by Pamela S. (Mystic Swan)
Bought living room set. Guy was very helpful picking out higher, firmer seating.
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February 2023 by Lisa B.
We purchase a Flexsteel sofa and loveseat set from A-1. It is a down to earth factory showroom type business, no fancy showroom. The price was much more reasonable than the same set at Steinhafels (never buy from them- see my review of Steinhafels). A-1 customer service is outstanding! We had a small issue when the loveseat was delivered, the drawer slide was broken. It took some time to get the parts from the manufacturer but it was repaired as promised and we are very pleased with our selections. Fancy showrooms do nothing toward customer satisfaction in the home. Nice folks at A-1 from the owner, secretary, delivery and set up personnel!
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January 2023 by Trish Kalhagen
Recently we were with a family member so she could purchase a lift chair with heat and massage. Rick our salesperson was very friendly and compassionate. There was one chair with all of the options that she needed. It was a comfortable chair. We were happy to hear it was in stock and could be delivered by the next day! The cost was reasonable and she was very happy with the purchase. Recommend this business and Rick is a great person to work with.
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December 2022 by Senri Ratliff
This is our 4th purchase with A1 in 30 years. We always 'shop around,' yet buy from A1 at the end of the day. Our latest salesman, Scott, was wonderful! He knew we needed to take our time looking, he never pestered us. I note the amount of years, because the quality of what A1 puts on their showroom is excellent, it lasts a lifetime!
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September 2022 by Doran “Dmack” Mackowski
I haven't bought anything there yet, it's been someplace I've shopped at a couple times, but bought a big ticket item elsewhere.I think the salespeople I've encountered were good and the prices are affordable.
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August 2022 by Talissa C.
Updated from 3 to 4.5 stars after I got my furniture delivered. Pros: They have a good variety and selection of furniture and the salesman was nice and helpful. Reasonable prices and it seems to be good quality as well. Their no refunds policy seems a little stricter than some other stores I've been to, but I'm pretty happy with my overall purchase so far. Cons: Trying to organize delivery was tough. Know that they do phone calls and not emails, not even for your purchase receipt so hold on to your paper one. I digress. When I called in the morning to sort out delivery details, they were closed and their voicemail box wasn't set up. For these reasons if yelp would let me I'd take off half a star. ...more pros (Update): The phone receptionist was extremely helpful in getting my delivery time nailed down. The delivery staff came on time and did a good job assembling the pieces quickly. They were professional and made sure they were set up where I wanted. One piece had a manufacturing flaw so they returned a few days later to replace it free of charge. And my furniture is gorgeous, well built and definitely worth the price. After this experience, I am much happier and would recommend A-1 furniture.
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July 2022 by Sarah G
Jim was a great salesman. He wasn't pushy at all, let us look around and when we had questions about several items he answered those and help us get things ordered up. Luckily, the items were purchased we in stock, which was a HUGE PLUS!! Many places don't have things in stock and are WEEKS out. We have shopped here before and our sofas have always held up nicely, lasting 4-7 years depending on the manufacturer and the wear/tear on the sofas. Furniture is NOT built like it used to be don't definitely don't except things to last 10 plus years like they did in the past, lol. Love that A1 doesn't just carry ALL Ashely items, we have never had great success, so it's nice going here and having other brands be options to us. Quite the variety of furniture, mattresses, etc. Pricing is always very good as well, I feel they are lower than some other retailers which is also a nice draw. The delivery company they use is fantastic too. Brock (sp) was professional and able to accommodate a day/time change with no issues. Highly recommend! Can't say enough good about them.
