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“Absolutely wonderful. Came in last minute to get my passport application. Even without an appointment, they were incredibly accommodating. They were willing to help and super speedy. Will definitely be returning.”
“Came to this post office to renew my son’s passport. I had forgotten the birth certificate and the postmaster let me run home and get it so we could process his application. She was extremely accommodating and super nice! Very grateful for her!”
“I am incredibly pleased with the USPS service at the 53072 location. Steve, my carrier, goes above and beyond in ensuring efficient and reliable deliveries. His dedication is truly commendable. The facility itself is well-maintained, and the staff demonstrates professionalism and courtesy. Kudos to the team for their outstanding service!”
“I LOVE my mail carrier!! She (Lisa) goes above and beyond for me. She is so thoughtful, she even leaves treats for my dogs. She is a genuinely nice person!! The only time I went to the post office was during the Christmas rush and I had absolutely zero issues. And this is the most difficult time of the year to go to the post office and be on the other side of the counter.”
“By far the BEST and FRIENDLIEST post office I've ever encountered! LOVE coming here and am always humbled by the reminder of how genuinely nice everyone is at MF anytime I have to stop at another location. All postal workers put in EXHAUSTING and long days for us all, so I get why they might be burned out by the time the rest of us are starting our days... but everyone at the Menomonee Falls branch is amazing at greeting you with a smile and cheerily assisting you. So nice to see others so consistently choose joy and be the good. THANK YOU!”
“Cute little post office. It gets the job done.I'm very happy this was here while I was in the area working. I forgot about a date sensitive item on the visor of my vehicle.I walked to this post office during my break and all is good.Joseph TothInvestigative R&P (Not for hire)”
“I stopped in this past weekend to mail a package to some family abroad. It had been a while since I had sent a package out of the country, I forgot which paperwork needed to be filled out. The girls at the counter were friendly and helpful, and even had me get a different box that saved me about $20! They went above and beyond and I am so grateful for their assistance. Thank you!”
“I had a package that was lost in transit and shipped to the wrong address in my neighborhood, I went to my local Germantown post office and was assisted by Gregory who is a awesome guy, He asked me if I could get him a tracking number, Later in the day from work I called to inform them of the tracking number and talked to a wonderful young lady named Kristen, She took my info and heard me out on my dilemma and said she would call and let me know what transpired, A hour or so later this young lady called and said she went and retrieved my goods and put them by my door!!! This lady is a absolute angel and went above and beyond the call of duty to help me, I have no words and just can not get over her kindness and professionalism, Kristen deserves a medal for just being so awesome, This was a expensive order I thought was lost and because of her it is safe! My heart is elated, Huge hugs young lady, You rock Kristen, The world needs more people like you in it....”
“This review is for Summer! My brother and I dropped off over 150 packages and she was accommodating, kind, and helped us with a smile. Not to mention, this was over lunch when USPS was already super busy. She deserves a promotion!”
“Great place for a Passport Appointment! Staff is so professional and kind. After having my appointment rejected twice at Fred John USPS without any notice, I came for a walk-in appointment here and I was in n out in 15 minutes.”
“There's always a line when you go to the Post Office. I have had pretty good service at the post office. The public needs to understand the post office is seriously understaffed.”
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“Amazing customer service - the line was very expedient, and the worker was incredibly enthusiastic and helpful with my needs! I would definitely recommend this USPS if you're in the area.”