Tri-Com, Inc. - RadioShack Dealer is known for its incredible customer service and knowledgeable staff. Reviewers consistently praise the assistance they receive, particularly highlighting a staff member who is recognized for his expertise in helping with phone issues. The store offers a good selection of audio and video products, TVs, and phone repair services. Although the business is no longer a USCeller dealer, customers appreciate the ability to order items or find answers to their questions at either the Lancaster or Platteville locations. One customer shared a positive experience where the store stepped in to help with a product issue, even when the manufacturer could not be contacted. The business repaired the product for a minimal charge, saving the customer from having a useless item. Overall, Tri-Com, Inc. is celebrated for its commitment to customer satisfaction and support.
AMAZING help everytime I stop. West deserves a raise! He's incredible helping me with my phone. Extremely knowledgeable!
August 2023
Wish they was still usceller dealer but can't complain at all about customer service. And good selection of audio on video needs plus TV's and phone repair service they offer and if Lancaster doesn't have it Platteville location should as bigger store but they can also order something you need or just answer questions
April 2020
Very helpful and courteous staff, clean store. Always go out of the way to help when problems arise.
