Les Mack Ford is a highly acclaimed dealership known for its exceptional customer service and dedication to ensuring customer satisfaction. The reviews highlight the outstanding experiences of customers who have visited the dealership. Brad, Troy, and Dusty, the salespeople, are praised for their professionalism, expertise, and genuine interest in helping customers find the right vehicle. They take the time to understand the customer's needs and preferences, and they never pressure them into making hasty decisions. Their patience and guidance make the car-buying process stress-free and enjoyable. The owner, Richard, is also commended for his personal involvement in the day-to-day operations of the dealership. His dedication to maintaining the dealership's reputation for quality service and ensuring customer satisfaction is evident in every aspect of the customer experience. The dealership's inventory is impressive, and the facilities are well-maintained, creating a welcoming environment for customers. The pricing and financing options are transparent, making it easier for customers to make informed decisions. The service and parts teams at Les Mack Ford are also highly praised for their knowledgeability, courtesy, and flexibility in meeting customers' scheduling needs. They provide valuable maintenance tips and successfully correct any issues with the customers' vehicles. Overall, Les Mack Ford is a trusted and reliable dealership that consistently delivers exceptional service and goes above and beyond to ensure customer satisfaction. Customers highly recommend the dealership to anyone in need of a new or used vehicle or vehicle maintenance services.
Always great service and polite staff at Les Mack, quick turnaround on repairs with my vehicle and good on their price.
May 2024
Great dealership and great staff! Throughout the experience of buying a vehicle from them out of state they were extremely responsive, helpful and made my purchase extremely easy! I worked with Brad and would purchase from him again!
January 2024
Brad Davis did an excellent job. Took the extra time to set up phone to vehicle. Took the time to explain the features before leaving the car lot. Very pleased with the service. Thank you. Dave and Renee Schwantes
