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June 2024 by Gerry Cayo
Not sure a business could be any more unorganized than the LM Walgreens pharmacy?
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June 2024 by Martin Bacher
Horrible customer service!..needed to speak to a pharmacist today, finally got one to answer and before I could get my question out, I was cut off. Happened twice. I don't think I've been to the pharmacy once where I recognized someone from my last trip. High turnover and it shows.
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June 2024 by stephanie trotter zacharia
Ruben was outstanding. I wan't too pleased with the photo we had printed (cut off either side) and the printing was also done on what felt like photo-paper. I don't think she was the one making these things but her service and communication was refreshing. I'd shop there again simply because of her.
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March 2024 by Cody Ziebell
terrible place
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February 2024 by P Witmer
Every,month for 6 months I've had to fight for my prescription even though every month I ask for automatic refill. Every time they say I never ask for automatic. They are rude thoughtless and inconsiderate. Had no choice but go there when the local pharmacy closed but now we'll travel further to another pharmacy. Would only use it for an emergency and I'm sure they'd screw that up as well.
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February 2024 by Kitty OM
Miss Heimstreet’s employees and service. Walgreens always seems understaffed, rushed and frequently behind/confused with prescriptions, or gives me less than prescribed…just not a hometown, secure feel to the store at all. Sad for Lake Mills.
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February 2024 by Rock K
Disappointing experience at the pharmacy. We've contacted them beforehand on four occasions to prepare prescriptions, only to be informed upon arrival, despite receiving notification of readiness, that it wasn't ready, resulting in an extra wait of 15-30 minutes. Additionally, there were instances of receiving incorrect medications and inaccurate instructions for antibiotics.
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December 2023 by chelsey straubhaar
The worst customer service when it comes to the pharmacy. Have went multiple times for rx after saying filled and it’s not ready and there’s a 30 min wait. Will give you parts of your order. Bought out small hometown pharmacy in Waterloo to close it down. Folks there were left with no access to meds unless they have transportation. Just sad. I can’t believe they were that much of a competitor.
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December 2023 by Heidi Wendorf
I've had nothing but problems from the pharmacy there
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November 2023 by Jennifer Hight
Please be gentle with the employees as they are short staffed. Received some vaccines from the pharmacy and they were efficient and professional.
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November 2023 by Ren Wes
Excellent newer employee "Pam." She's a keeper, very customer oriented!
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November 2023 by Ren Ren
Excellent newer employee "Pam." She's a keeper, very customer oriented!
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October 2023 by Goodbyegirl
After 30 minutes of holding to "please hold on we will be with you shortly. There are more than 3 callers ahead of you" I had to give up. I will drive over to ask them to correct the error they have made submitting a script. Walgreens is the most expensive pharmacy in the US and provides THE WORST service. Pick another if you have the opportunity. ANY OTHER.
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October 2023 by chaz kaz
Great people
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October 2023 by Daniel Olson
Bought out all other pharmacies, gave them a days notice that they all will be shut down. The definition of Scumbag corporate healthcare. They are a prime example of destroying competition so that they can thrive in their mediocrity.
