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March 2024 by Christina F.
So, let me start with I am not a craft person. But, not incapable of giving things a try and learning something new. I usually stop in when a specific items I need have a special going. I have been in twice recently and both times feel like an idiot asking the "experts" basic questions (ok, I'm made to feel like an idiot is more like it). I went in today to purchase some stuffing to give my couch cushions a refresh and fluff. I asked where I could find the stuffing. Employee points from the center of the store to the back of the store. I take a look (completely clueless as to how much I need, how much a 10 pound box would stuff). I opt for a box of poly something and a roll of flat foam for what I would think is for the seat cushions. Get to check out (only customer there) and ask the same person that pointed, if she thinks this is what I need to refill some couch pillows and cushions and if it will be enough. Reply: "it should work" (dry as dirt). Ok, thanks. First time doing it so I'm really unsure of the product and quantity. No reply. Gives me the total and stands there. I pay. She hands me the receipt and doesn't say a word. I say thank you so much and she replied "yup". I mean, they should have basic knowledge unlike me since a) not crafty and b) clearly asking for some guidance and c) general customer service would be awesome. I left wondering if she hated her job or her life....it was awkward, discouraging and in my book, flat out rude. I could have saved a trip and gotten more help on Amazon just by reading reviews and the Questions and Answer section. Both visits, PAINFUL and discouraging.
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February 2024 by Diane Cline
They had everything I needed!
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December 2023 by Sandy Schoville
I was browsing, not looking for anything in particular.
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September 2023 by WI Explorer
Nice store, friendly staff. Great selection of jewelry supplies.
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August 2023 by Raven And Jeff
Nice store.
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August 2023 by Zina Z
Great!
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August 2023 by janice brewer
Love Joann Fabrics and Crafts
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July 2023 by DMichael Ross
I have been darling your number for over an hour today-why doesn't anyone answer? Website shows store is open.Not enough staff? What's going on??
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May 2023 by Sandy Drake
Helped by 2 very pleasant and helpful girls. Thank you
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March 2023 by Peggy Roath
The only reason I give it a 4 is because it's the smallest JOANN FABRIC store I've ever been in. But I still shop there and I do enjoy the sales. We have no other craft stores in our area. They should have made it a bigger store they would make a fortune!
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March 2023 by Dawn Petges
Went today and the price rang up differently on receipt from what was listed on the shelf. I told 2 employees, both of them said "oh sorry" and looked blankly at me like they didn't understand English. Also, prices of like items are double (or more) what walmart is right down the street.
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January 2023 by Jeanne Rennie
Friendly staff. Store is always neat and clean
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December 2022 by Theresa Nelson-Ricci
The young ladies that helped me today were very kind and helpful. They even gave me a 40% off coupon for some fabric I was purchasing!! Thank you Ladies! Keep up the great w!♡
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December 2022 by Troy Moldenhauer
Great selection. Friendly and helpful staff.
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December 2022 by Paul Hieser
Always liked this store. Good selection.