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September 2024 by Abracadabra1976
UPDATE: I would like to personally thank Kelly Maier for contacting me directly to correct my tax refund. Thank you for your help and your time.
If I could rate this establishment zero stars I would’ve. I used Jeannie Walter as my tax pro for my 2023 taxes. When I filed my taxes with her, she was not upfront about the amount I was going to have to pay for her to do my taxes incorrectly. She charged me initially $340 to do my taxes and they were done incorrectly. As soon as I noticed that they were filed incorrectly, she advised me I need to double check my work, while I had hired a tax professional to do this for me, and send her the updated forms. She did not review my taxes correctly and filed my taxes with double the income I was making.
In order for her to update and make an amendment to my taxes, she then charged me $145, which then again, she was not upfront about. I had asked her multiple questions about multiple different issues in which she did not respond in the H&R messaging center. I even had to call her to get a hold of her. Due to this, my refunds have been delayed and I did most of the leg work with calling the IRS to cancel the incorrect amount that I owed. I would not recommend Jeannie, she handled this very unprofessionally and the fact that she charged an additional $145 to amend the mistake that she made is unacceptable. She charged me a total of $480 to do my taxes. That is absolutely ridiculous and I would not recommend this establishment.
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May 2024 by Margaret Torres
I have been filing my taxes with H &R Block for several years now and have gotten service in a timely manner and our tax professional always knows the ins and outs of our tax situation. Extremely knowledgeable and professional personnel are always ready to answer any and all questions we have had. I highly recommend their services.
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March 2024 by djmaier Maier
Kelly was excellent to work with!
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February 2024 by Joe Maier
Kelly was excellent to work with!
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February 2024 by jtnowicki Nowicki
Kellie at HR Block is amazing!
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December 2023 by Linda Nor
was not happy with this office. I've filed taxes for several years with this company. I will be changing when I file this year.
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February 2023 by Colleen A. Dancik
Gina found a bigger refund than when originally filed! Yeah! She was thorough, and professional. Would use this location again. Thank you Gina!!
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September 2022 by tara young
Very detailed, professional.
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September 2022 by Elsa Garcia
Worst place to file your taxes at.
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September 2022 by Joshua Sande
I was in and out
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April 2022 by Zelda Bomb Squad
It was absolutely horrible: when I got confused about what the tax preparation person, Diane Leedle, was explaining to me, she laughed at me. Very unprofessional, go anywhere else with anyone else, she was the WORST!!!!
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March 2022 by Jill Diringer
Lisa Burk the tax preparer. She does a great job.
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March 2022 by Jay Kloppstein
Fast. Friendly. Service !
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February 2022 by Claudia Cherney
There very professional! And friendly!!
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January 2022 by Eric Hood
Our agent/owner Jeannie Walter knows us well and really has helped us feel good about everything over the last 20+ years.
