H&R Block is a trusted tax preparation service with experienced professionals who know taxes well. Customers can set up appointments at local offices or choose the Digital Drop-Off service to work from home, with secure document uploads and prompt email communication. The staff is committed to maintaining a safe environment by deep cleaning, disinfecting, and practicing social distancing. Many clients appreciate the knowledgeable and professional service, with some highlighting that their tax professionals understand their specific financial situations and deliver timely assistance. One reviewer praised a tax professional for finding a larger refund than initially expected and expressed a willingness to return to the same location. However, there are also concerns about the professionalism of some staff. A negative experience involved a tax professional who was not upfront about costs and made errors in the tax filing, leading to delays and additional charges for amendments. This client felt the handling was unprofessional and was dissatisfied with the overall service. Despite this, the majority of reviews indicate that H&R Block provides reliable, professional, and thorough tax help, with some clients appreciating personal outreach and effective problem-solving, such as correcting refunds or maximizing returns. Overall, H&R Block is seen as a helpful and trustworthy option for tax services, with a focus on safety and customer satisfaction.
I have been filing my taxes with H &R Block for several years now and have gotten service in a timely manner and our tax professional always knows the ins and outs of our tax situation. Extremely knowledgeable and professional personnel are always ready to answer any and all questions we have had. I highly recommend their... read full comment
February 2023
Gina found a bigger refund than when originally filed! Yeah! She was thorough, and professional. Would use this location again. Thank you Gina!!
January 2022
Our agent/owner Jeannie Walter knows us well and really has helped us feel good about everything over the last 20+ years.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
