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August 2024 by Raymond Tan
Manager is a terrible human being. Rude, entitled, and does not seem to want to do her job.
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July 2024 by Tom Cavadias
Very efficient and helpful staff.
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July 2024 by John Bowdish
What a joke the first thing when you walk in the door they have to try and get up in your business. It feels like they are treating you like a criminal I will not be doing business with them again what garbage customer service.
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July 2024 by Robert Streske
Purchased a case for my GPS
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July 2024 by Michelle Kostuck
I am really happy with my 17-inch screen HP laptop. This is my 2nd purchase. I love the flexibility of these. I bought 1 in 2020, used it for school, but my part-time job was to babysit for my 2 yr old nephew which used to love to sit on my desk, and would sit on my laptop! So part of the screen was off, plus I filled that one up with my classes. I was taking 1 terabyte, but it still has room. I love these HP's they're the best, oh! The customer service at BESTBUY is phenomenal, such darling young ones! Keep up the good work, ladies and young gents!
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July 2024 by Brian Miller
Nice people...came up to me and asked me what I needed. Prices are not to bad and most stuff they have is very competitive with Amazon. Costco still beats it by a small margin on TV's. Overall would go back. Picked up some hdmi cables.
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July 2024 by Jason Krawczak
Not much help at all.
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July 2024 by paula brinkman
They were very nice and helped me with my problem!
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July 2024 by Laurie Rehor
It's OK but very expensive & doesn't have everything.
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July 2024 by Kurt Kayser
Went to Geek Squad in a panic when my Samsung zfold phone froze completely...unable to do anything. Took to Verizon before BB and they worked on it for an hour with no luck. Geek Squad had it back to normal in about 20 min and no charge. They are awesome!!
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July 2024 by Vehicle Road Service, Inc.
Found it interesting and beyond annoying, how 2 different people 10 feet apart and 30 seconds apart can ask if I need assistance. This after the woman at the very front of the store asked and 3 others asked on my way to that section of the store. 6 people all got the same answer and best buy did not get my business. Instead I walked out and ordered what I needed online, which is apparently what I should have done in the first place. For a minute I thought I was at a sleazy used car dealer with the way these vultures circled.
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July 2024 by mary kollar
First time I've ever had less than quality service. Must have been bad luck to have had this particular salesperson.
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July 2024 by Juan Godina
As much as I love dealing with Best Buy their partnership with Geek Squad is horrible for customers. They won’t communicate and you can’t get ahold of them. The level of service from GS is tarnishing Best Buy customers and I’ll be cancelling my $300 annual membership and canceling my BB card altogether. I’ve never had a good experience with GS at BB.
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July 2024 by Karen Daley
Returned a faulty printer purchased in January 2024. Best Buy said the 1 year warranty was thru Hewlett Packard and not Best Buy. So instead of replacing the printer and purchasing a television, we walked out and will do our business somewhere else in the future.
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June 2024 by Teresa Lech
Customer service was very nice and helpful.
