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February 2024 by Betsy Clark
Good prices and friendly service
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February 2024 by Arnold D
Closed 5 minutes early of closing at 8pm. The one thing I needed would've only taken a minute of their time but they still refused. They didn't really give a reason besides they were just closing. Nice people but not so decent on their part.
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January 2024 by Diana Sutter
The employees at Walgreens always try to help me. My insurance has been a problem when it should not have been. They just keep running interference for me and they have even found an alternative insurance for me when mine wasn't working. Kudos to the team.
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December 2023 by TJ Baumchen
Be weary of their photo services.Ive had a issues both times using it. Firstly, the first time I had cropped the photo the way I needed it on their website and everything was good to go. Upon picking up the photograph, which was a close up of my dog, the photo printed from the middle of her eyes down. I got a refundToday, I picked up an order for an 11 x 14 picture. When I went to frame it, it wouldnt fit. Upon taking a measurement, it was 11.25 x 14.25, too big for the frame and not what I ordered.Use a different photo service center
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September 2023 by Christian Ediger
Pharmacy is the slowest in the entire county. Will have you waiting for hours just to say that they run out of the prescription. Rude staff and no management in sight
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September 2023 by Patrick Wuensch
Don't ever ask for anything to be delivered or you will end up missing out on your medication. And even if the pharmacy tells you your medication is ready to be picked up, don't ever expect it to actually be ready. Worst pharmacy in Lacrosse. I wonder how many people this place has seriously injured or killed. I can't wait for AI to take over their jobs because at least I would finally be dealing with somebody that felt something.
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May 2023 by Robin Danielson
They screw up the prescription every time. Big hassles to get in the parking lot of location, always a long line & wait. Then the final straw is they mess up the order.
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May 2023 by Anon Ymous
Don't go here. They not only entered my insurance ID wrong for my prescription, they let me wait for 3 hours straight JUST to pay full price for my meds because they INSISTED they needed a PCN when the insurance i have doesnt require one. The manager there was pretty rude as well, when the person trying to help me couldn't figure it out, she came over. Paid around $140+ even with goodrx after throughly getting a migraine FOR trying to get my migraine meds.I went to a different walgreens for my refill today after a couple months, no issues at all. Told me this walgreens entered my ID number wrong and thats why it wasnt taking. Took my insurance this time. Made it $21.
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April 2023 by Jessica Lawrynk
40 mins on hold just have someone pick up phone and hang up! Walgreens is such a horrible company!
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March 2023 by Jason Brownrigg
Pharmacy has become a complete waste of time. Any prescription takes 10 times longer than it should. I don't recommend anyone use this location.
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March 2023 by Kim J.
Do NOT have your prescriptions filled here. I have seen a steady decline in customer service and quality of service. Even if you call in a prescription in advance, it is never ready when you arrive. Then the wait can be anywhere from 20 minutes to over an hour. And then when you get to the counter, the prescription still hasn't been filled. One prescription was ordered two weeks ago. We went in to pick it up and were told it still wasn't ready and to return the next day. We returned and were told the medication needed to be ordered!!!! Then we were told it would be ready on the next business day, Monday. My relative went to pick it up, was told it still wasn't in. This was after waiting in line with 7 other customers and no clerk at the counter. She went through the drive-thru only to be told it wasn't ready; she was told to call. I am calling now and have been waiting on the phone for 1 hour and 15 minutes. She has been out of the medication for a week now and it is critical she take it every day. Absolutely horrible service! Take your prescriptions elsewhere because my sense is that Walgreens just doesn't care. I would give less than 1 star if I were able to.
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January 2023 by Rachel Dreisbach
If I could give zero stars, I would. They close at 6, so barely enough time to get my Rx filled, and they’re no open on the weekends.I submitted my Rx for a refill 4 days ago and when I attempted to pick it up, they advised that they’ve been out of my Rx for two weeks. A text or call with this info would have been great, because I’m now in full withdrawal.Worst Walgreens.
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January 2023 by Scott K.
Don't count on actually getting your prescription. I stopped in to get 1 prescription and they said it would be an hour wait. I live close by so I said I would come back when it's ready. I called every day for a week and the automated system just kept saying that it's not ready. Finally after I week I asked to speak to the pharmacist. I was in hold for 2 hours. He Finally said it was just missed by mistake. Several other times I have had prescriptions sent there and they just never got them ready and the prescription timed out. I've called and they have said it will be ready in 15 minutes. I get there 20 minutes later, wait in line for 15 more minutes and they tell me it will be ready in 15 minutes. Then wait another 20 minutes before they call your name then wait in line for another 10 minutes. You will be lucky if you manage to get your prescription.
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November 2022 by Mary Horton
Cannot get a call through to pharmacist. On hold for 40 minutes before I hung up. Went to store 3 times to try to get prescriptions. I have now waited 5 days for a simple refill. Waited 25 minutes in drive through pickup Only automated calling system.
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November 2022 by G
Impossible to get in and out in less than 45 minutes. Always slow. Always a 20-30 minute wait inside or drive through. Closed on saturday and sunday........... The most poorly managed Walgreens in the area.