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January 2024 by Felix Onuora
Well stocked with professionals and products.
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November 2023 by Nicole Rauls
Trying to speak to a human in the phone is mission impossible. Have ran the wrong insurance for my meds and told me to have to come back the next day to try it again, then they ran the wrong insurance AGAIN, had to come back another day. One month they gave me the wrong dosage and another month they gave me 3x the amount of meds I have prescribed. Never not have a “delay” and the app is frequently wrong/not coordinated with the pharmacy. My PCP clinic has been unable to reach them for two weeks and then another provider I see has also been unable to reach them. Finally switching pharmacies
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November 2023 by David Tronik
I had better service at Walmart. I don't go Walgeens. The service sucks.
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October 2023 by Jessica J.
I have tried to get a flu and covid shot at a Walgreen's in La Crosse twice now. The first time they couldn't get my insurance to run through and said they didn't cover it. For reference I am on Medicaid. I called my insurance and they said I was covered and the person at the desk must have typed it in wrong. The second time I tried it took them 25 minutes to come up the excuse that "Badgercare thinks you have another insurance and won't cover it." I called my insurance and this was not true, while on the phone I ask them where I could go to get a flu shot with competent people working and she said "anywhere besides Walgreen's."
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September 2023 by Timothy
Today I ordered my script to be delivered from your location at 900 West Ave S in La Crosse WI 54601. First off the pharmacy tech was upset when I stated I had a change of address which she replied verbatim "oh look I have to make another label now." In a hostile tone. Then she said that she'd have to get door dash to come pick it up when I'm clearly a member of Walgreens and qualified for free shipping.Also why when I called back did she state that "We aren't liable when door dash comes to pick it up after it leaves a store, that's if they delivered to the right address."Obviously the woman that answered the phone purposely didn't give her name because she had ill intentions and got lippy with me each time I asked her what address did you put on the label and she repeatedly told me they aren't liable when door dash picks it upShe was mad because she had to do her job? Now what will Walgreens do for me since I'm now out of my script that was sent god knows where?I'm a social influencer looking for a new piece to do a story on about businesses that have lost control of their operations. This will be excellent material for my next live
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March 2023 by Darlene Goodpasture
Excellent service, handicap parking & entrance. Place for curbside pickup. The only thing is the wheelchair they have you need someone to push you or one awfully strong leg& foot to get around. Pharmacy d8d a great job
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March 2023 by John Broughton
Individual contributors not able to perform due to poor management. Pharmacist and staff are lovely, but good luck getting ahold of them since walgreens keeps a skeleton crew. I guess that time sensitive medication wasn't too important after all.
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March 2023 by Josh Burns
4 people in the back pharmacy, 2 doing nothing. There’s a huge line and they are just talking to each other.
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November 2022 by Jonah H.
you could get more out of your money by throwing it into a fire and using it as heat than at this walgreens. take whatever the price of an item is at walmart, double it, then say 'its 25% off if youre in our program!'. you're still overpaying like crazy with their lil program and if youre not in it and shopping here its just robbery. staff is also not extremely pleasant, i sat up at the counter waiting to get checked out and said hello to the cashier and she just blew me off for 3 minutes and then started talking to a coworker as she messed around on the screen
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November 2022 by Rick Burns
Be prepared to wait a long while.I had a vaccine scheduled for 11:15 am (arrived at 11am). I didn't make to the front of the line until 11:50am.Then had to fill out paperwork, that I already filled out online, in duplicate (one for each vaccine).Meanwhile, an older gentlemen jumped the line, and it was OK with the workers. I had to assert my place to be seen in the order we were waiting.I get that staffing issues are a problem. At a minimum, folks just picking up meds should be separate from the folks checking in for vaccinations. I don't get how there isn't a separate line, or maybe, every 10 minutes ask if someone is getting a vaccine that they can come forward.
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November 2022 by Heather Walder
The employees appear to be doing their best but this location appears chronically understaffed. Expect long lines for tests, vaccines, or anything pharmacy related. They recently mislabeled a PCR test requiring me to come back to test again, wasting more time.
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November 2022 by Kim
Went for Covid booster and flu vaccine. They were crazy busy. The employees were friendly even after dealing with rude customers. Feel bad for the staff, they definitely need more help and cleaning staff at this location.
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October 2022 by Aly Thielen
Very poor. Something wasn’t going through on a prescription I needed that was sent in at 4pm and was thinking I’d get it at least by the next day but now sitting on the phone while there is constantly three callers ahead of me for the past hour. Poor service
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October 2022 by Matt Nelson
Horrible service!! Took 45 minutes to talk someone from the pharmacy, in which the call lasted one minute!!! Zero professionalism whatsoever. Do not recommend!
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August 2022 by Katlyn B
This store is so hit and miss. It really depends on who you deal with. There are some sweet workers who seem to try to make the best out of the chaos, and others who should have probably retired five years ago. Raul is always fantastic and has an awesome attitude! Peggy always looks mad and is usually passive aggressive. I always make it a challenge with myself to see if I can get a smile from her. It has yet to work. Slamming things around just makes for awkward interactions.
