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October 2023 by Jessica J.
I have tried to get a flu and covid shot at a Walgreen's in La Crosse twice now. The first time they couldn't get my insurance to run through and said they didn't cover it. For reference I am on Medicaid. I called my insurance and they said I was covered and the person at the desk must have typed it in wrong. The second time I tried it took them 25 minutes to come up the excuse that "Badgercare thinks you have another insurance and won't cover it." I called my insurance and this was not true, while on the phone I ask them where I could go to get a flu shot with competent people working and she said "anywhere besides Walgreen's."
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December 2022 by Google user
The pharmacy service at this location has declined tremendously. Our prescriptions are constantly getting held up for one reason or another and the pharmacy never follows up. Prescriptions also take much longer to fill than prior to the pandemic.
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December 2022 by Jeff Baggett
The pharmacy service at this location has declined tremendously. Our prescriptions are constantly getting held up for one reason or another and the pharmacy never follows up. Prescriptions also take much longer to fill than prior to the pandemic.
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November 2022 by Jonah H.
you could get more out of your money by throwing it into a fire and using it as heat than at this walgreens. take whatever the price of an item is at walmart, double it, then say 'its 25% off if youre in our program!'. you're still overpaying like crazy with their lil program and if youre not in it and shopping here its just robbery.staff is also not extremely pleasant, i sat up at the counter waiting to get checked out and said hello to the cashier and she just blew me off for 3 minutes and then started talking to a coworker as she messed around on the screen
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August 2022 by Oliver L.
This Walgreens constantly has long lines, staff is often rude to customers, and constantly has issues with its "system" that prevent people from getting their medicine. The staff straight up lied to me about when my medication could be ready, which prevented me from being able to fill my Rx anywhere else and forced me to go without medication for two days right after I got out of the ER. This Walgreens not only seems to not care about their customers, but goes so far as to lie and prevent customers from getting treatment in an effort to keep their business. Also allows staff to refuse medication due to religious beliefs, which is ridiculous. Do better Walgreens.
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July 2022 by Cory Yost
Nothing good to say.
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June 2022 by Joshua H.
Store hours changed it's only open 7 AM to 10 PM, pharmacy is open 8 AM to 10 PM with a close from 1:30 PM to 2 PM probably for lunch
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May 2022 by Reignyn Khaos
My meds were out of stock at Walmart and it was taking them a long time to get back to Walgreens to transfer my script. The pharmacy tech on the phone made it his priority to keep bugging them until they transfered it. He was super friendly and had a wonderful attitude.
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January 2022 by Randy M.
This pharmacy is a train wreck. Long lines, stuff is never ready on time anymore. They run out of meds, and worst of all no one seems to give a damn. Honestly the staff seems so overworked and understaffed that at tines I pity them. I use to value their professionalism and efficiency, but not anymore.
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July 2021 by Pam W.
Scheduled covid vaccine there. Went for the second shot and they said we don't have any vaccine and we don't know when we are getting them and walked away. First of all there is not a shortage of the vaccine. And second of all why are you not referring them to another Walgreens that has the vaccine. Terrible!
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December 2020 by Nina R.
I had a health condition that my doctor prescribed me some medicine for. The pharmacist looked at it and said I could get the exact same thing for cheaper OTC and pointed me to the shelf where it was. Saved money and I'm all better. Thank you!
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September 2020 by Franklin Walters
The pharmacists and salesclerks are always friendly and helpful. If you order your prescriptions with their app on your cellphone or online; you can pick them up at the drive thru.
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May 2019 by Julie Cade
Not open 24hrs. Grrrrr
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March 2019 by Tracie B.
The pharmacy is so inefficient and the pharmacists are rude and incompetent. The lines are always long so you have to wait forever to pick something up. It's like they never have enough people working there. The only good thing is it's open all night. But avoid if you can.
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December 2018 by Adam Storey
Great staff! I think I kinda live there.