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September 2023 by Google user
I brought my new Lexus into the shop with damage to two tires and wheels from hitting a deep pot hole while driving across country.\\nThe damage was extensive, but one of the technicians, Paul Apfel, put me at ease with his caring disposition. He offered photos for my insurance company, another car to use while my car was being worked on, etc. A finer representative for Toyota service would be hard to find. I heartily recommend Toyota of La Crosse for any of your service needs.
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May 2023 by Georgia Broombreak
Unprofessional over the phone. I called and explained that I needed to schedule a service, since I hadn't gotten an oil change in 18 months. The woman on the phone sounded incredulous and said, "You haven't gotten an oil change since you bought the car!" I said yes. After a long pause, she said, still with an incredulous tone "You know you have to get your oil changed every year." I said that I understood that, and that's why I was calling. I know she's right, but being judgmental over the phone doesn't make me want to get service from this place.
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April 2023 by Cole Warner
Friendly, conversant, knowledgeable service advisors. Always open to questions and provide a detailed review of services provided and suggestions for marginal/potential issues. Comfortable waiting area. Text updates while you wait.
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March 2023 by Mike Murphy
Very nice. It actually was much faster than I thought! Was well done
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December 2022 by Jane Peace
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November 2022 by Charles Miller
Had a excellent experience with their staff, put the Tonneau cover on my Tacoma
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November 2022 by David Schulz
Great service and information.
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September 2022 by Cathy Olson
I highly recommended Toyota of La Crosse. They are honest, trustworthy and do a great job on my older model 2010 Toyota. I totally trust them working on my car. Affordable prices and high-quality work. ⭐⭐⭐⭐⭐
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September 2022 by Carolyn E Aspenson
Had a great experience buying a new truck here. Brian Sing is one of the friendliest, personable salesmen we have ever met. He went all out making sure we were happy with the purchase and took a great deal of time showing us how all the new gadgets worked. Seniors and technology don’t always mix well. :-). We bought a Highlander in 2019 and were happy to return for a 2022 Toyota Tundra.
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May 2022 by JL W
Excellent service advisor and service.
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January 2022 by James Paige, Jr.
Great staff
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November 2021 by Montaj Jonathan
I was in the market for a new car I looked at a few dealerships in the area and Nothing felt as welcoming as when I walked into Toyota and met John pochanayon the costumer service he provides is amazing he is an awesome person any questions I had he had an answer for it, he made the buying experience easy and fun. highly recommend John pochanayon. I definitely see him again in the future for another vehicle.
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October 2021 by Adam Thorson
My wife and I recently had a bunch of routine maintenance done at Toyota of La Crosse, Andy Heichel and team did an incredible job taking care of us. They were extremely conscientious of our time and our pocket book. Great job guys and thanks again!
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September 2021 by Teresa Voss
The process of buying a car was so easy. I used the online application and was in contact with Andy the entire process and he was very helpful. I am definitely going back to purchase my next car from Andy
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July 2021 by Kathleen McKenna
It was the 3rd time your service department could not get me in for over a weeks I took my car to another repair shop and found my lug nuts were about to fall off . The Toyota business u represent should of been able to at least help me for 3 mins. If I would of driven my car much farther - I could of been in a bad way.. I will Never come back or buy a car from you.
