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May 2024 by Hailey Schaitel
Stopped here for the first time in a few years tonight and Joe gave me the best customer service! Very nice & fun to speak with, helped me find the best product for my car, and put it on the car for me. Really appreciate his help!
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March 2024 by Aaron Mishler
I was the only person that was in the store, as I walked in carrying my battery to the counter the employee walked from the back from speaking with another employee. The phone rang as I set the battery on the counter, the employee decided to answer the phone 1st even though I was clearly just needing a 5 minute change of my battery for a new one but no, they were on the phone giving quotes to someone for 10 minutes. I don't know the protocol for customers in the store compared to a phone customer, why couldn't the other employee help at the counter?. I am an O'Reilly's member and have been for a long time but the customer service hasn't been great for awhile now.
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January 2024 by John Pyatt
They're pretty good at helping you find what you need.
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January 2024 by Doug Mannstedt
I had problems with a brand new battery that I bought from batteries plus. I took the battery over to o’Reilly and Mira and I think it was gene checked it and tried to help me in every way possible. They went above and beyond helping me and was very kind and professional !! Awesome customer service !!! Thanks again for all the help and professionalism!!!!!
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January 2024 by Lynn Pataska
Friendly knowledgeable staff.
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December 2023 by Todd Grapes
Checked battery was ok
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November 2023 by Dan Sampson
They did a great job of answering the questions I had about getting the best spark plugs for my new truck
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October 2023 by Bruce Greenwood
The guys there tonight were helpful with letting us know what was available with no high pressure salesmanship. That's why we keep coming back!
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September 2023 by Karen Anderson
Great staff
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July 2023 by Christina Pfahl
Today I needed a part and these guys went above and beyond to get me what I needed. I have shopped at all the auto parts stores over the last 3 years as I have been teaching myself to self maintenance my own vehicles. And I won't go anywhere else but O'Riley's. I want to say that the stores in La Crosse and Viroqua specifically are some of the greatest human beings in customer service. I could write a novel and still not be able to list each individual act of exceptional customer service they have shown me. They remind you if what good customer service use to be like and still hold that standard today. You guys make me feel a little bit better no matter how hard I struggle with my vehicle. Thank you so much.
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July 2023 by First Name Last Name
Today I needed a part and these guys went above and beyond to get me what I needed. I have shopped at all the auto parts stores over the last 3 years as I have been teaching myself to self maintenance my own vehicles. And I won't go anywhere else but O'Riley's. I want to say that the stores in La Crosse and Viroqua specifically are some of the greatest human beings in customer service. I could write a novel and still not be able to list each individual act of exceptional customer service they have shown me. They remind you if what good customer service use to be like and still hold that standard today. You guys make me feel a little bit better no matter how hard I struggle with my vehicle. Thank you so much.
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July 2023 by Charles Norton
GREAT service!!!
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July 2023 by Mike Stellick
Happy Holidays.
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July 2023 by Darren Casperson
Excellent people.
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July 2023 by dave pickett
Looking for a siphon for my boat, they did not have one in stock but, they had it to me by the end of the day from one of their other stores! Great service!! Very helpful employees. Will shop there again!
