Moore Pet Supplies offers a range of pet products and has received mixed reviews from customers. Some customers have experienced delays in their orders, with one noting an order placed on 10/11/23 that took over four weeks to ship. Despite multiple attempts to contact the company for updates, responses were lacking. Another customer reported a similar experience, but ultimately received their package on 11/25. On a more positive note, several customers praised the quality of the products, particularly a custom in-window pet door that arrived within one to two weeks. The door was described as well-made and easy to install. One satisfied customer was thrilled with their heavy-duty pet door and recommended the company. Additionally, a customer shared a positive experience with customer service, highlighting how the company quickly resolved an issue with a damaged frame by sending a replacement. Overall, while some may face challenges with shipping times, many customers appreciate the quality of the products and the helpfulness of the staff at Moore Pet Supplies.
