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March 2024 by Nanci Novy
We called ahead to check if a cabinet was available at your location and my husband spoke with Carmen. She was very helpful! She also said she would set one aside on a cart for us. When we arrived she also had found another one. We happily took them both. We are thrilled with her service to us! Thank you so much for going above and beyond Carmen!
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March 2024 by Tara
Some stuff cheaper then other places
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October 2023 by Thomas Schmidt
My "go-to" store for home improvements. I really like that they recently added exact product location to their app, including the aisle number and the section of the aisle. It makes it so much easier to find specific items.
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October 2023 by T Beck
Andrew S. helped us out so much today when we were getting materials for our new deck and helping with our special construction material order. He was Soooo helpful and so very extremely patient with all of our questions. It's great working with people like that!!
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October 2023 by Lori Stellick
2 weeks ago I bought 10 bags cedar mulch. I was unable to use it until today. I ran out of mulch went back and bought five more bags and I got them home and they were a different brand whole different color whole different texture. When I called and told them the brand I needed they told me to call Onalaska and check to see if they had it. I asked if they could call and ask them and then I will load my car and take it back and they refused. What kind of customer service isThat? I would like to add that I purchased a lot of landscaping scalloped edging almost $300 of material. I really expect better service when we get all of our material at Menards and they can't be accommodating. Again customer service is lacking. Can I get any help here so my mulch matches what I previously bought?
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September 2023 by Robin Danielson
Sick of the bad service at lang drivw store today. Came to return 2 items left receipt with cashier & went to get items out of car. When I returned the clerk was gone to lunch & my receipt was gone as well. Now MY TIME is being wasted looking for the receipt & customer service Lydia was being all mouthy yet she is clueless as to why I am becoming more agitated by her mouth.
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July 2023 by Ricky Henderson
Always seems to have what I’m looking for and helpful/friendly staff.
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June 2023 by Jaydon Dunnum
The store is always clean and organised.Please train your lumberyard workers better.
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May 2023 by Robert Freedland
Had what I needed. I don’t like 11% surcharge then phony ‘rebate’ . Would prefer 11% lower prices.
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May 2023 by Becky Wurzel
They are always very helpful. I was overcharged when there last time. I sent them an email and the overcharge was credited to my credit card without me having to make a trip back to the store. Well done!!
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May 2023 by Eric Montgomery
The worst store. I will NEVER set foot in a Menards again. God forbid a single associate knows where anything is or even is remotely helpful. Awful!!! Why can't there be a Home Depot in La Crosse??? Not a single associate knows where anything is. Not one. Good job store management. Horrible.
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April 2023 by TravelFan96
Great Menards and is what you would expect. Well stocked with all hardware needs, with some grocery needs and the like.The staff is good at this location with friendly cashiers that get you in and out quick. Highly recommend!
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March 2023 by Ka Yeng Vue
Stopped by to look for some self-adhesive carpet shield and older guy in paint department pointed me to carpet drops. Nope, not what I was looking for. He pointed me to Matt in the CARPET department and he told me those do not exist and he’s never heard of it. I described to him it comes in a roll and is a thin film like cling wrap with adhesive on one side. Dude looked at me like I was nuts. He pointed me to the “moving” in furniture department ??♂️.Called my brother and cousin who’s more familiar with this product and have bought it numerous times. They were 120% sure it was in the Carpet department. Searched a little more and found it in the CARPET department. Where Matt works. Super helpful Matt in Carpet.
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December 2022 by Sam Black
I recently purchased a combo lockset from Menards. The one I needed to replace was 15 yrs old which I had purchased, at the that time, from Menards too. The one I bought the other day was defective right out of the box. This sort of thing is happening all too often lately, with products from Menards. In fact the guy that helped me with lockset, told me "A lot of this stuff is junk these days". So then shouldn't Menard’s ads include a disclaimer stating --- A LOT OF THE STUFF WE SELL IS JUNK--- So after nearly 45 years of faithfully doing business with Menards, which includes my contracting years, I'll be taking my business elsewhere, whenever possible. It's all about profit for "Chinards", but is sad to see they too have chosen money over integrity.
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December 2022 by Tagual perez
very good I found what I was looking for, and the employees are very friendly, that says that I will buy again at Menards
