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October 2023 by Kerry Andersen
We are out-of-town YMCA members that wanted to use the facility. The women at the front desk were very friendly and helpful. One even gave us a breakfast recommendation and a coupon to go along with it! Everything is very clean and the locker rooms are awesome. I highly recommend this YMCA.
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October 2023 by Madison Atleigh
Felt very unsafe around the members and the overall atmosphere of the fitness center. The members are mostly college age boys with very "Andrew Tate" vibes. Don't recommend going here if you are a woman or lgbtq+. The male members made me uncomfortable, couldn't even finish my workout before immediately leaving and going to the RW YMCA in Onalaska. The rest of the building is very nice though.
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September 2023 by Trevor Hanson
The staff is professional and my kid loves his classes here. My only issue is that some of the programs can be hard to get into right away because of how popular they are. ?
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July 2023 by Shayna Hall
Child watch staff does not know how to handle a crying baby they call me to come get him and when I got there he was a sleep and another time when I got there to pick him up he was sitting on the floor crying while another child was screaming his head off the staff sat there and watched him cry when he was terrified.
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June 2023 by Michael Margulis
Needs a 2nd pool, the pool they have is always booked but other than that, everything is nice and staff is helpful
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June 2023 by Adrianna Elzinga
Great YMCA fun with quality equipment and friendly staff!
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June 2023 by Bradley Burnett
I pay for a membership at the Y EXCUSIVELY for the sauna, members pay 50-70 a month and when i get to the sauna before work apparently somebody "forgot to reset a timer" meaning the sauna isnt hot and wont be hot for a while. The lifeguard brushed me off as if i dont pay to use these facilities, and whoever they called on the radio did not show up in the 10 minutes i had left before i had to leave for work. I use the sauna to alleviate back pain, so when im told its not on and I get brushed off, it's extremely irritating. If i wanted to lift with no sauna i would have kept my membership to PF. Update: The issue was resolved and management was very helpful afterwards.
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April 2023 by james rush
Life guards we too busy talking and dancing to watch the pool. Steam room had a used bandage on the floor for both days I was there. Drinking fountains only had warm water. And there were old men shaving in the steam room. Gross place. No one cares or monitor this area.
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March 2023 by Mason B.
the place is not that bad cause i love the workout area#good place
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January 2023 by Ella Schmidt
Update: I made a complaint to the front desk during lessons, but I also contacted the aquatics director directly the next day. Apparently, she saw this post and was pretty upset by the pictures. She said the policy is that the lifeguard needs to be in the chair, so even being on the side and watching isn't good enough. They had a staff meeting this week, so she said she was going to bring it up then, too.My dad took our other two to lessons on Wed and Thurs and said the lifeguard was in the chair as well. Hopefully, this problem is fixed!I love the YMCA and the services it provides. But I was blown away at swimming lessons when the lifeguard wasn't even pretending to watch the pool. She was turned completely around chatting with her friend in the hot tub. This negligence is going to lead to a tragic accident. I made a complaint and nothing changed. When I asked other local moms about it, they also shared photos and experiences saying that this has been going on a long while. I wish there was another place to take my kids for swim lessons in the winter!
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January 2023 by Chrisy Fell
I am part of the Livestrong Program. Everyone is super nice!
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January 2023 by Joshua Tisdale
All of the staff is incredibly helpful and outgoing.From the daycare workers to the front desk and janitors. Every single person on staff always has a huge smile on and a willingness to assist and go beyond your expectations!
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September 2022 by Amy Noble
Friendly staff, great variety of fitness classes and schedules.
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February 2022 by Andrea *
Elise is fantastic! She was so thorough with a few things I needed help with. She is so so sweet and more than willing to go out of her way!
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December 2021 by Cassandra Canniff
Plenty of options for members to have fun indoors, kind staff, and looking forward to the completion of the new updates!
