-
March 2024 by Steve
Michelle who works at the Lacrosse location is not a very customer oriented friendly person, I will be taking my business elsewhere, as she left a bad taste in my mouth!
-
January 2024 by Joshua Glavin
I'm really confused about the negative reviews. I've been banking here for over 2 years, and it has always been a great experience. Shout out to my banker, maggie!
-
December 2023 by Kate
I had a great experience with Michelle. There was an accident made with my car payment, and she was very quick in figuring it out and reversing it. Both she and the teller did a great job making me feel like they had everything under control.
-
January 2023 by Tim Morris
Cameron is always friendly, knowlageable, efficient and professional. Makes it a pleasure to do business there.
-
September 2021 by Adam Etrheim - Celebrations on the River
I'm shocked at the customer service. A basic question turned into 10 minutes on hold, then a Manager saying "You need to contact Erica, that's all I can say." Click and she hung up!! WOW. Horrible customer service!
-
May 2021 by Travis DeLap
BMO truly doesn’t have much to offer for the everyday person unless you have $200k sitting around. I’ve banked here for nearly 12 years and recently made the switch to Altra CU and couldn’t be happier.What really made up my mind about them is when I went to close the account. I asked the teller if there was a minimum balance to which she said she didn’t think so but wasn’t sure since it’s an older account, and that it should be fine. I took her advice, emptied the account, and now 2 weeks later I have a $12 service fee that they won’t reverse. Had I been able to close the account initially (you apparently have to go in for this, I didn’t have time) and gotten correct info from the teller, this all would’ve been avoided.Oh well, lesson learned.
-
September 2020 by David Dashney
A banker from this branch [Maggie], called be yesterday with literally no time to adequately explain to me their accounts and promotions to me. She was rushing to get off the phone with me to get with her appointment. She stated “ she would call me back in the afternoon.”To no avail! She had a caviller attitude!I call back this morning and she said “she had an emergency.”I have never seen a financial institution ? not be prompt, professional and courteous. This BMO Harris is quite the contrary!Secondly, she [Libby] suggested I speak with her Branch Manager. That’s a conflict right there! I want to speak to their District Manager. There needs to be some accountability here. This Libby, should be written up and this should be placed in her personal file.The Branch Manager agreed with one thing I said to her that if Libby, couldn’t maintain to callback to me she should have delegated that to another banker.Another lackadaisical ? bank!’Sincerely,David Dashney
-
July 2020 by Hazel von Seht
My experiences here are always amazing and the tellers are always such kind folks. I've been banking here for most of my life, even before it was BMO and I will be banking here for the rest of my life.
-
April 2020 by Hazel Brown
My experiences here are always amazing and the tellers are always such kind folks. I've been banking here for most of my life, even before it was BMO and I will be banking here for the rest of my life.
-
April 2019 by Dustin Johnson
After a poor experience online, I went to this location and was amazed. Maggie helped me with everything and was not only professional but very courteous. Thankful for the great service!
-
November 2017 by Ash Osmond
My payroll went through this bank and they cashed it for me fee free I now bank here and I love it the Tellers are so friendly and kind its always a pleasure going in.
-
November 2016 by Matt Marcou
My payroll checks came from this bank and they want 50.00 to cash it. Duck that....
