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March 2024 by Ann Schmitz
Excellent service, timely and efficient. Our 12 passenger van was wonderful for 10 adults.
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February 2024 by Hervé Jean-Baptiste
Excellent experience at LSE from start to finish. Maya was exceptional. Thank you!
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January 2024 by John Green
I rented a vehicle to drive from the La Crosse Airport to the Milwaukee Airport. When I returned the car at the airport in Milwaukee, I was told everything was good. I was sent an email receipt five minutes later in which they had added over $20 in fraudulent fuel refill fees. I had filled the car up less than 2 miles from the drop-off location. When I went back and spoke with the associate at the counter, he laughed and informed me that they do this to everyone and that most people don't catch it! He was only willing to refund the fees when I showed him the receipt from the gas station. This is FRAUD! DO NOT TRUST THEM!
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January 2024 by T
We rented a van for two weeks from the LSE airport. The entire process from the reservation to the pickup and return was completely painless. The staff was friendly and helpful. The Chrysler Pacifica van was an awesome vehicle. The van was very clean and ready to go when we arrived. I wouldn't hesitate to rent from Avis again.
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December 2023 by chefmav _
Not a great experience - we reserved a minivan and ended up with a full size panel van instead because our vehicle wasn’t there. By the time the correct van would have been returned, we needed to. E on the road. The van got terrible mileage and had very little in the comforts that we were looking for when you get five kids up at 4am and go on a road trip. The cruise control didn’t work and it was very uncomfortable to drive when you’re not used to a vehicle that size. And the driver’s seat didn’t even adjust, so my knees were almost touching the steering wheel. I called and spine to a woman who was very nice and wanted to make it right, but they were leaving since it was the evening before thanksgiving. And when I called back, I got someone in another city and they refused to get me back in touch with the woman I originally spoke to. I doubt I’ll ever book with this company again.
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October 2023 by Michael Beliveau
Mayann and Maggie are two of the most generous and caring employees I have ever met. So wonderful to work with and they got me on my way when I was stranded
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October 2023 by Melinda Ervin
Take your money elsewhere. The lady that owns and runs this Avis is by far the rudest person I have ever dealt with.
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September 2023 by Alejandro De La Fuente
Front counter moddle-aged lady was terrible. Rude and extra difficult. Please find a replacement.
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April 2023 by P Duell
This is the second time that I set up a great rate, just to be hit with a huge Misc fee afterwards. It made my bill 4x the original amount. And they didn't have photos or anything else to explain the reasoning.
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March 2023 by Shane Collins
Great place to rent a car very helpful in every aspect of car rentals.
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January 2023 by Dave Wilchinski
I've never had a bad experience at Avis. The employees are awesome! Prices are right. Use Priceline for even better deal.
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October 2022 by Daniel Quincey
Less than reliable company. I would have given a minus star if I could. A simple flat happened on the way home from Superior Wisconsin. Made a call to their emergency road side assistance, let them know that they did not have a spare in the vehicle and that we needed to have a tow truck bring a spare and we were told that they would send out a tow truck but when it gets there our family could not be taken to the next area to change a simple flat. Then the company did not forward our road side request and we ended up getting our own tow and transportation because they ended up telling us that the closest replacement vehicle was St. Paul Mn while Eau Claire WI had available vehicles. Then indicated that it would be 4 to 6 hours...no way, did it ourselves. I am not sure how they can call themselves emergency road service. Very disappointed, but that is what they did.
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September 2022 by Wayne Ledebuhr
BEWARE! They use very deceptive pricing policies. I was quoted a reasonable price and confirmed when I dropped off the car. Then they charged my credit card an additional 43% without notifying me.Also, the car had XM radio but they couldn't activate it.
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August 2022 by hy con
Excellent customer service. Nice and clean cars.
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February 2022 by Naik Hanif
I rented a car from Avis La Crosse just for one day and I dropped the car back the same day. They were supposed to charge me $102 but instead they charged me almost $800. I took a picture of the car when I dropped. I called Avis La Crosse more than 100 times but no one answered the phone. I then decided to come physically to this location to solve my issue. The customer service was rude and unprofessional. My issue is still pending with them. I do not recommend anyone to rent car from this location.
